IT Support Technician

Warehouse IT Support Specialist

Our client is seeking a Warehouse IT Support Specialist to join their dynamic team. As a Warehouse IT Support Specialist, you will play a vital role in ensuring smooth operations during new warehouse launches and post-go-live stabilization. The ideal candidate will demonstrate strong communication skills, adaptability, and a proactive approach to problem-solving, which will align successfully within the organization.

Job Title: Warehouse IT Support Specialist

Location: Miami, Florida - Onsite 8am - 5pm or 11am - 8pm shifts

What's the Job?

• Provide front-line support to warehouse associates and supervisors during go-live and hypercare phases
• Walk the warehouse floor to answer process questions and reinforce training
• Assist users in following standard operating procedures and system workflows
• Identify and categorize operational issues, escalating true system problems to support teams
• Participate in pre-launch readiness sessions, training reviews, and daily hypercare meetings

What's Needed?

• Experience working in a warehouse, distribution center, or logistics environment
• Strong communication and interpersonal skills
• Ability to learn new operational processes and system workflows quickly
• Willingness to travel to warehouse launch sites and work variable schedules during critical periods
• IT Support Experience
• Device setup and connectivity
• Printers
• Workstations
• Scanners
• Wi-Fi troubleshooting
• Peripheral equipment installation
• Reliable and punctual
• Strong communication skills

What's in it for me?

• Opportunity to be part of a launch-focused, fast-paced environment
• Engagement in meaningful operational support during critical project phases
• Development of troubleshooting and support skills in a logistics setting
• Collaborative team environment with diverse professionals
• Potential for future opportunities within the organization

Upon completion of waiting period consultants are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• Health Savings Account
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Supplemental Life Insurance
• Short Term and Long Term Disability Insurance
• Business Travel Insurance
• 401(k), Plus Match
• Weekly Pay

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.