Graduate Admissions Coordinator

Job SummaryThe Graduate Admissions Coordinator provides essential administrative support and oversees office operations. The successful candidate will have a friendly, engaging personality, and service-oriented approach and will be able to clearly, accurately and enthusiastically share information about Iona University graduate programs.Duties and Responsibilities:Serves as a member of the Iona University Graduate Admissions team responsible for all phases of recruitment, admission and yield, representing the University with the highest degree of professionalism.Answers phones, handles inquiries and provides excellent customer service to all who interact with the Office of Graduate Admissions.Monitors Graduate Admissions email accounts, responding to inquiries and engaging with prospective students, faculty, student support offices and university partners.Works with prospective students on completing applications and submitting necessary materials.Utilizes the customer relations management system (Slate) to complete and evaluate prospective student files.Assists in the coordination of recruiting events including space scheduling, catering, organization, invitation management and communications.Processes invoices including routing for appropriate approvals and tracking departmental budget.Develops, reviews and updates recruiting materials.Manages recruitment mailings including coordination with internal partners and external vendors.Monitors and suggests posts for digital and social media across multiple platforms.Manages office supplies and information technology and facilities work orders as needed.Maintains office records including filing and organization of digital and physical materials.Special projects as assigned.Education: Bachelor’s Degree preferred.Experience: Minimum of two (2) years of experience working in an office environment in an administrative support capacity.Specialized Skills: Must possess a professional manner, strong communication, organization, and people skills. Must have the ability to multi-task and possess excellent computer skills. Must demonstrate a high level of accuracy and meet deadlines. Advanced knowledge of Outlook, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, and Slate is preferred. Must possess and project a positive, helpful demeanor.Visa sponsorship is not available for this position.About Iona/EEO Statement:Founded in 1940, Iona University is a private, Catholic, coeducational institution of learning in the tradition of the Edmund Rice Christian Brothers. Iona is a growing, highly accredited institution located just 20 miles north of Midtown Manhattan, with campuses in New Rochelle, Bronxville, and a new location in County Mayo, Ireland. With over 4,000 students, Iona offers small classes, engaged faculty, and a wide range of programs across the School of Arts & Science, the LaPenta School of Business (AACSB‑accredited), the NewYork‑Presbyterian Iona School of Nursing & Health Sciences, and the Hynes Institute for Entrepreneurship & Innovation.Recognized by The Princeton Review, The Wall Street Journal, Forbes, and U.S. News & World Report, Iona is nationally ranked for academic quality, social mobility, and long‑term return on investment. The University’s continued growth and rising reputation reflect its commitment to academic excellence, innovation, service, and opportunity.Iona University values and celebrates diversity and is committed to providing a welcoming and inclusive environment for all employees and applicants for employment. Iona is an equal opportunity employer. All qualified applicants will be considered free from discrimination based on any legally protected characteristic under applicable federal, state, or local laws. Iona University encourages applications from qualified candidates of all backgrounds. #J-18808-Ljbffr