Reverse Flow Underwriter - Global Network US Servicing (Hybrid)

Job Description

Job Description

Our employees are at the heart of what we do: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you are bringing this purpose to life alongside a passionate community.

Feel empowered to learn and grow while being valued for who you are. At Intact, We commit to supporting you in reaching your goals with tools, opportunities, and flexibility. It’s our promise to you. 

Who we are

At Intact Insurance Specialty Solutions, we are experts at what we do in protecting what makes businesses unique. Our deep understanding of the specialty insurance market is the foundation for our customized solutions, backed by targeted risk control and claims services. Our employees are passionate about providing insurance coverage that’s aligned to our targeted customer groups.

Intact’s Global Specialty Lines business spans across more than 20 verticals in four distinct markets: U.S., Canada, UK and Europe. The following opportunity is for our U.S. team.

The opportunity

We currently have an opportunity for a Reverse Flow Underwriter to join our Specialty - Global Network US Servicing team based in our New York City, NY office on a hybrid schedule . Under moderate supervision the Reverse Flow Underwriter underwrites and issues US local admitted Property and/or Casualty policies in compliance with company guidelines and US state filings, supporting the Global Network. Collaborates with foreign Producing Offices and US brokers to provide policy terms and conditions that meet customer needs and adhere to US state regulations. Some of the Reverse Flow Underwriter responsibilities include but are not limited to:

• Review foreign producing office requests for US local admitted needs and validate compliance with premium and coverage expectations based on company/state filings and guidelines.
• Independently analyze instructions from foreign Producing Offices and/or US brokers, resolving any conflicting information.
• Address and resolve obstacles that may hinder processing time by consulting with relevant stakeholders or devising effective workarounds.
• Make underwriting decisions within the scope of their respective Letters of Authority and discuss any deviations from common practice or underwriting authority with the Manager.
• Ensure files are prepared for periodic self-audits and/or company audits.
• Work efficiently to meet the Global Network Service Level Agreement (SLA) timeline with minimal supervision.
• Manage SLA standards by providing timely program validation, policy issuance, and invoicing per Global Network Contractual Agreement.
• Collaborate with foreign Producing Office Underwriters and US local brokers, offering consultative insights on pricing adequacy, local US terms and conditions, and program structure advice. Responsibilities include resolving conflicting underwriting data, addressing billing issues, and managing premium payment resolutions.
• Educate foreign Producing Offices on local US regulations, market conditions, and any local territory nuances relevant to underwriting considerations.
• Train junior team members on underwriting discipline and servicing practices, leading by example to ensure SLAs are met.
• Stays abreast of industry, territory and insurance trends.

The expertise you bring

• Bachelor's degree preferred
• Minimum of 2-3 years global underwriting experience
• Professional insurance designation is preferred (CPCU)
• Experience working with international producers/producing offices on Global Programs; understand various underwriting programs (i.e. rating programs, underwriting platforms, coverage forms.)

Our salary ranges are determined by many factors including location, role, experience and skillset of the candidate. The following ranges displayed reflect the target base salary for new hires; however, your recruiter will provide more specific compensation details during the hiring process. The typical base salary range for this position is: $80,000 - $93,000, based on the factors aforementioned. In addition to base salary, full time Intact employees are also eligible for bonus potential and a full range of benefits to include but not limited to:

• Comprehensive medical, dental and vision insurance with no waiting period
• Competitive paid time off programs
• 401(k) savings and annual contributions of up to 12% of annual salary
• Mental health support programs, life and disability insurance, paid parental leave and a variety of additional voluntary benefits

This position will remain posted until a final candidate is selected. Once the role is filled, this job posting will be removed.    

Why choose Intact

We live our Values:   We are committed to acting with the highest of ethical standards through our five core values: integrity, respect, customer driven, excellence and social responsibility.

Our commitment to Diversity: Founded in our values, we see diversity as a strength and aspire to create an environment where everyone can be themselves, grow and succeed. Together, we will stand up for what’s right to build an inclusive society.

Manage your Time: What you accomplish matters more than hours in the office. We are committed to creating a positive and supportive environment in which you perform your best. Our Time-Off and Flexible Work Arrangement options help foster a healthy work-life balance. 

Check out our Glassdoor reviews to see why people love working for Intact!

Our promise to you

Our Values are foundational to our success at Intact. You’ll make a difference every day when you live our Values, do your best work, are open to change, and invest in yourself.

In return, we promise you support, opportunities, and performance-led financial rewards in a flexible work environment where you can:

• Shape the future: Help us lead an insurance transformation to better protect people, businesses and society.
• Win as a team: Collaborate with inspiring people to do your best work every day and together, stand up for what is right.
• Grow with us: Refresh and reinvent your skills, learn from our diverse teams, lift others up, and grow.

About Intact  

At Intact Insurance Specialty Solutions we are experts at what we do. Our deep understanding of the specialty insurance market is the foundation for our customized solutions, backed by targeted risk control and claims services. Our employees are passionate about providing insurance coverage that’s aligned to our targeted customer groups. Today, we help protect over a dozen industries with tailored coverages and services.

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