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German-Speaking SaaS Support Specialist (Remote)

OpenKrill

New York, NY
  • Remote job

Optro is seeking a German bilingual Customer Support Specialist to join our team on the front lines, assisting enterprise clients with technical challenges and ensuring an exceptional experience with the Optro platform. You will diagnose issues via email, live chat and video, become a product expert, collaborate with engineering and product teams, and leverage AI tools and knowledge bases to draft responses and summarize tickets. Polish residents and BST hours required. #J-18808-Ljbffr OpenKrill

Vacancy posted 2 days ago
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