Remote SaaS Support & Customer Care Specialist
AIA Contract Documents
New York, NY
- Remote job
AIA Contract Documents is seeking a dedicated customer support specialist to serve as the primary contact for customers navigating the ACD software. You will handle inquiries remotely, guiding users from first contact to resolution or escalation, and document all interactions in our CRM. Ideal candidates will have at least 1 year of frontline SaaS support experience, strong phone support skills, and the ability to explain technical concepts clearly to users with diverse levels of expertise. #J-18808-Ljbffr AIA Contract Documents
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Remote SaaS Support & Customer Care Specialist in New York, NY vacancy
$20 - $28 per hour
A leading remote services firm is seeking a Customer Care Representative to provide exceptional support to nonprofits. This fully remote role offers strong customer relations and problem-solving opportunities. Ideal candidates will be empathetic communicators with experience...Remote workHourly payRemote Career
New York, NY10 hours ago- mPulse is seeking a Customer Support Specialist to be the first line of assistance for our SaaS customers. You will handle inquiries and technical issues across email,... ...to meet KPIs like CSAT and resolution times in a remote-first environment. #J-18808-Ljbffr mPulseRemote job
- Propelus is seeking a high‑performing Customer Support Specialist to join our CE Broker team. This remote role targets power users in a fast‑paced SaaS environment, delivering expert assistance via live chat, email, and phone. You will handle complex issues, collaborate...Remote job
- A pioneering AI SaaS startup is seeking a Customer Success Agent to empower users and streamline support experiences. The role involves customer onboarding, managing support tickets... ...for customer education. This is a fully remote position offering flexible working hours...Remote jobFlexible hours
- Circle is a fully remote company building the world’s leading all-in-one... ...platform for online communities. We support creators, coaches, educators, and... ..., and payments. Join our global customer care team as a Customer Support Specialist or Senior Specialist. You will...Remote job
- ...through its EHS Insight brand, is hiring a Customer Success Associate to help onboard and support customers, ensuring they realize value from our SaaS platform. This role emphasizes... ...additional modules. The position is fully remote, with a focus on customer outcomes,...Remote job
- ...Insight, a StarTex Software brand, seeks a Customer Success Associate to drive onboarding, support, and customer advocacy for our SaaS platform. You will learn the software and... ...achieve success while working in a fully remote team environment. Ideal candidates have a...Remote job
$93.7k - $103k
...becoming an international leading SaaS and platforms business... ...and turn more leads into paying customers — all from the palm of their hand... ...a service) experts Have the support of a four-time winner of The Top... ...WIN! Comfortable working in a remote capacity: Hi-Speed internet,...Remote jobFull timeLocal areaWork from homeHome officeDay shift- EHS Insight, a StarTex Software brand, is hiring a Customer Success Associate to drive onboarding, enable success, and support customers remotely for our SaaS environment. You will work across onboarding streams, respond to tickets, and communicate feature enhancements...Remote job
- ...operating under the EHS Insight brand, seeks a Customer Success Associate to onboard and support customers using our SaaS platform. You will guide customers through activation... ...modules to maximize value in a fully remote role. The ideal candidate has 1-3 years in Customer...Remote jobWork at officeFlexible hours
- ...confidential search on behalf of a fast-growing, fully remote marketing agency that helps funded B2B SaaS and technology companies win visibility in... ...targeted email to build pipeline beyond inbound and ABM Support the development and execution of high-value, niche outbound...Remote workFull timePart timeFlexible hours
- HelloTeam is seeking a Client Support Specialist to deliver end-to-end client support. This role... ...ideal candidate will have 1-3+ years in customer support, strong communication skills, and... ...to work independently. This is a remote position, allowing work from home with...Remote jobWork from homeFlexible hours
- Oneleet is a remote-first security and compliance platform hiring a Customer Support Specialist to be the first point of contact for customers navigating compliance for the first time. You’ll respond via Slack and email with a fast, friendly, and accurate support experience...Remote job
- Kelly Services is seeking a Customer Support Specialist to provide Tier 1 support for Set Track and eSIMS applications. The role involves managing the tag distribution tracker, coordinating with the warehouse for inventory updates, and supporting lifecycle management including...Remote job
- ...specific prospecting strategies. After qualification, handoff to the Business Solutions Manager occurs for demonstrations and later stages. This remote-eligible position supports Market Strategy & Pipeline Development, with the freedom to allocate #J-18808-Ljbffr ÖssurRemote job
- ...generation, events, and digital marketing within a fast‑growing SaaS environment. You will collaborate with product marketing, sales,... ...nurture contacts, and measure impact in a dynamic setting that supports work from home or office options. #J-18808-Ljbffr Veeva Systems...Remote jobWork at officeWork from home
- ...pipeline for expansions in existing accounts. You’ll perform high-volume outbound prospecting, qualify leads, and develop product knowledge to articulate Workiva’s platform advantages to executives, while supporting forecasting and CRM processes. #J-18808-Ljbffr Workiva Inc.Remote job
- Predictive Sales AI in Chicago, IL is seeking a Customer Success Consultant to guide a diverse portfolio through onboarding, adoption, and ongoing growth. You will collaborate with onboarding, support, product, and sales teams to optimize the client experience, drive utilization...Remote job
- Megaport is seeking an SDR to support its APAC Japan Sales team. You will respond to prospects, qualify Megaport as a fit, and generate... ..., and thrives in a high-growth environment. The role offers remote-first flexibility with optional co-working and strong training...Remote jobLocal area
- Veeva Systems is seeking a customer support specialist to advise end users, resolve issues, and build strong relationships with users of Veeva’s... .../Excel/PowerPoint. Experience with Veeva Vault is a plus; remote work options are available. #J-18808-Ljbffr Veeva Systems...Remote work
- StarTex Software LLC is seeking a Customer Success Implementation Specialist for a fully remote role. The CSIS will implement customer requirements in EHS Insight... ...lead on client projects while collaborating across teams and supporting #J-18808-Ljbffr StarTex Software LLCRemote job
- StarTex Software LLC is seeking a Customer Success Implementation Specialist for a remote role across multiple US states. You will become a product expert for... ...configure the platform to meet client needs while supporting ongoing success and adoption. Strong SQL/XML/JSON/...Remote job
- ...Forms migration and production support for organizations running... ...win the first U.S. enterprise customers, build pipeline from zero, and... ...This is the one non-negotiable; SaaS experience alone will not substitute... ...the U.S. business scales Remote working/work at home options...Remote workContract workWork from home
Lunar Executive Search
United, PA3 days ago - StarTex Software is seeking a Customer Success Implementation Specialist to remotely onboard and support customers using EHS Insight. You will gather requirements, configure the platform, and propose practical solutions, leveraging SQL, XML, JSON, and JavaScript, with...Remote job
- ...hyper-realistic training and performance support for complex business applications. As the... ...role, focused on revenue generation, with SaaS or technology experience considered a... ...opportunity creation. Represent the company professionally in all customer interactions....Remote workWork from home
SafeGraph
United States1 day ago - ...This is a 100% remote sales role. Millennium Systems International is the leading business... ...their successes. Meevo grows with you, supporting your goals and vision every step of the way... ...day —because we believe in taking care of you! ~ Medical, Dental, and Vision Benefits...Remote workTemporary work
Meevo 2
Parsippany Troy Hills, NJ10 hours ago - ...making sure families have the information and support they need when making important benefit... ...and comfortable working with people in a remote environment. You may be a strong fit... ...to a team Have experience in customer service, sales, hospitality, or another client...Remote workWork from homeFlexible hours
- ...Technology Full-time | 50,000 + Uncapped Monthly Commissions | Remote from Tampa, FL I’m working on behalf of an industry leader in... ...sales career. Why consider this role? You’ll play a key role in supporting the outside sales team by identifying and qualifying leads...Remote workFull timeLocal area
- ...tap into a global, on-demand workforce of remote agents. It provides a complete ecosystem... ..., training, scheduling, and managing customer support talent, while ensuring secure connections... ...across markets. The Sr. Account Executive - SaaS Sales is responsible for getting new...Remote workWork from home
- A leading customer service solutions company is seeking a Customer Service Manager to oversee a remote team during a product launch. You will manage... ...team performance, optimize support workflows, and ensure... ...management role, particularly in a SaaS environment. This fully...Remote work
OperationsArmy
United States4 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Remote SaaS Support & Customer Care Specialist. Be the first to apply!
Related searches
- executive support officer New York, NY
- business support consultant New York, NY
- product support specialist New York, NY
- travel support specialist New York, NY
- youth support specialist New York, NY
- peer support specialist New York, NY
- marketing support specialist New York, NY
- administrative support specialist New York, NY
- operations support agent New York, NY
- operations support specialist New York, NY