Service Technician (Journeyman)

Job Description

Job Description

Feyen Zylstra is a team of hardworking doers and thinkers proud to use our brains and brawn to solve the complex problems associated with the design, installation, and maintenance of electrical and low voltage systems. We tend to work in industries like healthcare, industrial manufacturing, commercial, and data centers where our customer benefit most from our technical expertise and the experience we provide them.

We exist to have a positive impact on the lives of people. This starts with our FZers and a commitment to providing safe and energizing work environments, opportunities to learn and grow, and great pay and benefits. It then moves to our customers and a passion for helping them solve their most challenging problems. When we are successful in meeting the needs of our employees and our customers, we have the opportunity to have a positive impact well beyond ourselves in each of the communities where we live and work.

FZ is looking for an Service Technician (Journeyman)
for the  Grand Rapids office. This role is responsible for electrical installation, troubleshooting, and maintenance within commercial and industrial settings. Dependable and motivated, this role works as a team player to drive success on team projects as well as on independent projects.

Schedule:

Typically Monday through Friday. Weekends as needed. Availability to participate in a rotating on-call schedule, occurring approximately 4–5 times per year, with each assignment spanning a one-week period from 7:00 AM Monday to 7:00 AM the following Monday to support emergency service calls outside of standard business hours.

What We’re Looking for:

• A Relationship Builder . Whether it’s with a customer, supplier, vendor, or coworker, you value the importance of relationships. You collaborate with others to resolve conflict. You treat others with respect. You appreciate differences. You communicate effectively.
• A Problem Solver . Your skills include prioritization, risk assessment, communication, and multi-tasking. When problems arise, things get off track, or an emergency presents itself, you roll up your sleeves to collaborate and get the job done.

• A  Resource . You take the time to train, mentor, and coach apprentices in a respectful and thoughtful manner. You provide guidance and feedback to those around you. You are a team player.
• A  Tradesperson . You have worked hard to cultivate your craft and take pride in what you’re able to accomplish. You are a professional who is accurate, customer-focused, credible, and organized. You manage your time well but can work well under pressure. You have the technical and mechanical aptitude needed to solve problems and perform your work efficiently and to quality standards. 
• A  Safe Worker . Safety is more than just a requirement for you – it’s a non-negotiable. You understand the importance of safety and are committed to keeping yourself and those around you safe. You are diligent in flagging and communicating potential risks and unsafe conditions.

Key Qualifications:

• High school diploma or GED
• Current Michigan Journeyman's license - required
• Ability to work an on-call rotation (to cover nights, weekends, and holidays) as needed outside of typical Monday - Friday shifts - required
• Ability to travel locally (typically a 60 mile radius +/- from our warehouse) to project sites, work overtime, and in varied weather conditions - required
• Ability to work at elevated heights and to lift up to 50 lbs as needed - required
  
• 5+ years' continuous experience as an Electrician/Journeyman/Service Technician -  required
• Experience working in commercial and industrial settings - required 
• Ability to work nights, weekends, and holidays as needed - required
• Proficient in the use of Microsoft Word, Excel, and Outlook and comfort with technology 
• Strong knowledge of the most recent National Electrical Code
• Skilled at reading and following blueprints and electrical schematics
• Mechanical/technical aptitude and a passion for teaching others in this area 
• Ability to informally lead others, including directing work and coaching for improvement
• Demonstrated focus on safety, quality, customer service, and goal attainment
• Operates with honesty and integrity
• Self-driven, reliable, and able to work independently even under pressure
• Solid planning, organizing, time management, communication, and problem-solving skills
• Strong teamwork and collaboration with peers and leaders
  

We offer generous benefits, competitive compensation, paid time off, training and development, the opportunity for growth, a safe work environment, and the chance to work with a winning team in a great company culture. Candidates are required to pass a pre-employment drug screen.  FZ is an Equal Opportunity Employer and considers applicants without regard to race, color, religion, sex, national origin, or other protected classes.