Customer Care Manager - State Farm Agent Team Member

Benefits: Health insurance Opportunity for advancement Paid time off Vision insurance 401(k) matching Competitive salary Dental insurance Join Our Dream Team! Customer Care Manager – State Farm Agent Team Member (Ian Minnigerode’s Agency) Are you the kind of person who keeps everything running smoothly, loves helping people, and knows how to stay organized in a busy office? If yes—you’ll fit right in! We’re looking for an Customer Care Manager who brings great customer service, professionalism, and positive energy to our team. What You’ll Do (Daily Responsibilities) Run the day-to-day office operations to keep workflows smooth and efficient Manage calendars & scheduling (appointments, meetings, conferences) Answer incoming calls with excellent phone etiquette and a friendly, professional tone Greet visitors and direct them to the right place Support, train, and coach the team to work smarter and succeed Follow company policies and procedures to ensure compliance and quality service What We’re Looking For Strong organization and multitasking skills Experience with scheduling tools, phone systems, and office technology (or quick learning ability) Excellent communication skills (verbal + written) A customer-first mindset and professional attitude Ability to stay calm, focused, and helpful in a fast-paced environment Why You’ll Love It Here No nights or weekends (ever!) — enjoy work-life balance Paid holidays & PTO Simple IRA with 3% match Health, Dental & Vision benefits Growth opportunities in a fast-growing agency that promotes from within #J-18808-Ljbffr Ian Minnigerode - State Farm Agent