Endpoint Administrator

Endpoint Management Specialist

Responsible for endpoint device (laptops, desktops, tablets, mobile phones, peripherals, printers, VDIs, etc.) strategy and architecture including:

• Platform(s) for deploying, managing and maintaining endpoints including installed applications and tools
• Standards, policies, and procedures for endpoint management
• Evaluation and recommendation of new technologies and tools to enhance the endpoint environment
• Hardware endpoint device evaluation and selection
• Full lifecycle of endpoints from procurement to decommissioning including inventory management
• Technical documentation, architecture diagrams and SOPs
• Training and guidance to IT staff and end-users as needed
• Coordination with IT security teams for security policies relative to endpoints
• Collaboration with business units to understand user needs and deliver tailored solutions
• Coordination with endpoint vendors and solution providers on new devices and technologies
• Work with the other members of the Infrastructure Architecture team to evaluate solutions across all disciplines of Infrastructure
• Serve as the L2/L3 escalation point for endpoint-related issues
• Other duties as assigned

Minimum Essential Qualifications:

• Bachelor's degree in MIS, Computer Science, Engineering or related degrees or experience
• Minimum of 7+ years of relevant experience
• A minimum of 3+ years of experience with endpoint management solutions, Intune, Windows 11, O365, and Teams is required.
• Windows Autopilot deployment and profile configuration
• Experience with Intune Proactive Remediations / Remediation Scripts
• Intune App Deployment and troubleshooting
• Android and IOS device management
• Co-management SCCM/Intune experience
• Strong understanding of endpoint hardware, information security concepts and best practices for endpoints
• Robust understanding of common network, server and cloud computing concepts
• Ability to conceptualize and assimilate data and present proposals in a clear and concise manner
• Ability to multi-task and prioritize assignments
• Ability to ask clarifying/probing questions of business customers
• Ability to adapt effectively to new and changing environments
• Must be able to work independently as well as with a team
• Eligible to work in the United States without company sponsorship
• Regular and reliable attendance

Preferred Qualifications:

• Current certifications preferred – M365 Certified Endpoint Administrator Associate and CompTIA A+
• Current experience with ServiceNow, ITIL, Autopilot deployment methodology, SCCM, Patch My PC, Citrix VDI, Conference Room Audio Visual technologies
• Prior experience in the Oil and Gas industry a plus
• Working experience with Trend or similar AV solutions, Azure, M365 application suite, Copilot and Entra
• PowerShell scripting for automation, remediation, and endpoint management tasks
• Familiarity with CIS or NIST endpoint hardening benchmarks
• Familiarity with change management processes and procedure
• Self-starter disposition with a positive "can do" attitude
• Ability and willingness to travel to remote company field locations and lift up to 50 pounds - Driven, self-starter with can-do attitude who constantly works to provide great service

Equal Employment Opportunity:

Targa Resources provides equal employment opportunities based on merit, experience, and other work-related criteria and without regard to race, color, ethnicity, religion, national origin, sex, age, pregnancy, disability, veteran status, or any other status protected by applicable law. We also strive to provide reasonable accommodation to employees' beliefs and practices that do not conflict with Targa's policies and applicable law. We value the unique contributions that every employee brings to their role with Targa.