Engineer II (Private Credit Operations)

When you join Sallie Mae, you become a champion for all students.

We're on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after school. To help them Start smart. Learn big.

Students need guidance navigating this important time in their life. They need someone who acknowledges that their education path is unique. They need a partner willing to evolve and not only meet but surpass their expectations. We're changing. Because students need a better way.

We're looking for people who are excited to drive this transformation. To break barriers and think of new ways to adapt, help, and create better experiences for students-and for each other.

This is where diverse backgrounds, beliefs, and perspectives matter. It's where you're empowered to bring your authentic self to work.

Feeling your best allows you to do your best. Our benefits take care of the whole you-from physical and mental to financial and professional. You'll get opportunities to further your education and career, support for you and your family (including your pets!), paid time off to volunteer for the things that matter to you, and more.

We're obsessed with impact and making a real difference. For us, that means putting relationships first, asking "why not?" when tackling challenges, and continuously learning new skills.

Come do more than join something, change something. For students, for future generations, for the future of education.

Employer: SMB IT, Inc.

Job Title: Engineer II (Private Credit Operations)

Job Location: 300 Continental Drive, Newark, DE 19713

Job Type: Full-time, 40 hours a week, Monday - Friday

Duties: Responsible for contributing to the development and implementation of engineering projects, collaborating with cross-functional teams, and helping drive technical excellence within our organization. Contribute to the execution of engineering projects, ensuring their successful completion within defined timelines and quality standards. Develop and implement engineering solutions, adhering to best practices and leveraging appropriate tools and technologies. Conduct thorough testing and quality assurance to ensure the reliability and performance of deliverables. Provide technical support and troubleshooting expertise to address issues and challenges encountered during project execution. Collaborate effectively with cross-functional teams, including product management, design, and operations, to ensure project alignment and successful outcomes. Communicate project progress, risks, and challenges to stakeholders in a clear and timely manner. Hybrid work is permitted up to three days per week within a reasonable commuting distance of Newark, Delaware.

Requirements:

Bachelor's degree in Computer Science or a related field of study and three (3) years of experience as an Salesforce Developer, or in a related role where the required experience was gained. Also requires 3 years of experience in the following:

• Programming languages and technologies including JavaScript (ES6+), HTML5, CSS3, Apex, and Salesforce-specific frameworks such as Lightning Web Components (LWC) and Aura Components;

• SOQL/SOSL for data querying and REST/SOAP integrations within the Salesforce platform;

• Software development methodologies and tools including Agile/Scrum delivery models, Azure DevOps (ADO) for backlog and pipeline management, Git-based version control, and CI/CD deployment using Salesforce CLI (SFDX);

• Designing and implementing Salesforce Flows, including record-triggered, screen, and scheduled flows, with demonstrated ability to handle data transformation, conditional logic, and automation at scale, such as use of before-save flows for performance optimization;

• Building and maintaining Lightning Web Components (LWC) or Aura Components for front-end user interfaces, including integration with Salesforce data models and APIs;

• Case management workflows and automation, including development of agent-assisted and/or self-service case flows, ensuring alignment with defined business rules and system-of-record logic;

• Ability to develop, test and deploy Salesforce solutions using modern development tools such as VS Code, Git, and ADO pipelines, including performing unit testing, regression testing, and production issue troubleshooting; and

• Working with integrations or upstream/downstream data dependencies, ensuring data consistency and governing where business logic resides, such as Flow versus the integration layer.

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Feeling your best helps you do your best:

Our benefits take care of the whole you-so you can build your work around your life (not the other way around!).

• Competitive base salaries
• Bonus incentives
• Generous PTO, Floating Holidays and 12 Federal Holidays observed
• Support for financial-well-being and retirement 401k with employer match
• Comprehensive medical, dental, vision, hospital indemnity, critical illness, pet insurance and more
• Employer paid short-term/long-term disability and basic life insurance
• Flexible hybrid working arrangements.
• Paid parental leave and adoption reimbursement programs
• Free access to on-site staffed fitness centers (in Delaware) and gym subsidy (for locations outside Delaware)
• Confidential counseling support (EAP), Health Advocacy services and Wellness program with financial incentives
• Tuition Reimbursement and Family Scholarship Programs
• Career development and training opportunities

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Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. Click here to view the U.S. Pay Transparency Policy, here for federal job applicant notices, and here to view the California Employee Privacy Notice.

Reasonable accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an accommodation please call and choose option 9. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.