Online Brand Ambassador
Virtual Vocations Inc
To enhance brand presence across e-commerce platforms, the part-time Online Brand Ambassador will monitor customer feedback, engage with product reviews, and provide actionable insights while working in a hybrid environment. Key responsibilities Monitor and analyze online reviews and customer feedback to identify trends and provide insights to leadership Respond to customer reviews and product-related questions in a timely and brand-aligned manner Collaborate with cross-functional teams to address customer concerns and ensure accurate brand communications Required qualifications Bachelor's Degree in marketing, business, communications, or a related field preferred 1+ years of experience in customer engagement, retail, e-commerce, or digital marketing Experience with online platforms and customer-facing communication channels is an asset Strong written communication skills with the ability to adapt tone to align with brand voice Proficiency with digital tools and reporting systems, including Microsoft Office
Vacancy posted 5 days ago
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