QA Enablement Lead: Process Improvement & Coaching

Brobston Group

The RealReal in Phoenix, AZ is seeking a Quality Assurance Lead to audit QC Analysts, monitor daily audit processes, and partner with Outbound Ops to identify skill gaps and enablement opportunities. You will establish SOPs, strengthen audit structures, communicate metrics, and facilitate coaching conversations. You will review audit reports and drive SMART action plans, onboarding, audits and training as needed. #J-18808-Ljbffr

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Vacancy posted 3 days ago

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