Senior Product Manager - Client Data Visualization

Senior Product Manager - Client Data Visualization

Raleigh - Remote

Rithum™ is the world's most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimize operations across channels, scale product offerings and enhance margins.

Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimized consumer shopping journeys from beginning to end.

Rithum is an AI-first organization, meaning AI is foundational to how we work, collaborate, and grow. Across all roles, employees are expected to leverage AI to move faster, work smarter, and create repeatable patterns that benefit others. AI proficiency is a core capability, reinforced through clear standards, tooling, and ongoing support. At Rithum, you contribute to advancing our AI-first ways of working.

Responsibilities

• Be the owner of our Client Data Visualization product and drive the long-term vision for a prescriptive, client-facing impact dashboard that surfaces the measurable value of our platform across growth, optimization, and cost savings — leveraging AI-first approaches to accelerate discovery, decision-making, and delivery.
• Define and deliver KPI-driven dashboards that clearly demonstrate platform value through recommendations taken, automations executed, and measurable business outcomes.
• Partner closely with Data Science, Engineering, and Client Success to align on metrics, data models, and insight generation pipelines that power the dashboard experience.
• Translate complex datasets into intuitive, actionable visualizations that drive client understanding and decision-making.
• Establish and track success metrics tied to dashboard adoption, engagement, and client outcomes — and use that data to drive continuous product iteration.
• Synthesize qualitative inputs — including client interviews, support tickets, and survey feedback — using AI tools to identify themes, opportunity areas, and prioritization inputs that inform product strategy.
• Ensure data accuracy, consistency, and reliability across all surfaced insights.
• Collaborate with engineering, product, and cross-functional teams to drive efficient business processes, improve team operations, and align client needs with internal objectives.
• Own and drive roadmap prioritization for your product area, making independent decisions on scope, sequencing, and trade-offs while incorporating AI-assisted insights and data exploration.
• Leverage AI tools to prototype and validate product concepts and workflows (e.g., user flows, wireframe descriptions, low-fidelity mocks) to de-risk ideas prior to engineering investment.
• Lead end-to-end product development & execution from concept to launch (e.g., PRDs, prioritization, client discussions, testing & QA, change management, client adoption/engagement, etc.), holding yourself and your cross-functional team accountable for high-quality, timely delivery.
• Use AI to accelerate product documentation workflows (PRDs, one-pagers, release notes) while exercising strong editorial judgment and maintaining product quality and clarity.
• Track development progress, report on status to stakeholders, and assist in managing product release cycles. Support product testing and validation to ensure high-quality releases and a seamless user experience.
• Be the voice and champion of our clients; triage incoming requests with urgency and follow-through and build relationships grounded in trust.
• Lead and influence stakeholders across functional teams of designers and engineers to ensure successful delivery at a fast velocity; ensuring high product validation and QA standards are met.
• Collaborate with stakeholders at all levels of the organization to gain buy-in and alignment on product strategies, goals and initiatives, balancing urgency and resource availability.
• Leverage AI-assisted data exploration and analysis (e.g., natural language querying, chart interpretation, anomaly identification) to support faster, evidence-based product decisions.

Qualifications

• 3+ years of proven product management experience within the B2B SaaS industry with a complex enterprise-level product, preferably in eCommerce or marketplace platforms.
• Strong expertise in KPI-driven product development and building client-facing dashboards or reporting tools that surface measurable business outcomes.
• Experience working closely with Data Science and Engineering teams on data modeling, pipelines, and analytics infrastructure.
• Strong understanding of metrics, experimentation, and product iteration based on user behavior and usage data.
• Experience as a Product Manager working on AI-powered products, AI workflows, or data & insights platforms.
• Strong experience with the full product development lifecycle, including setting goals for your products, measuring the results, and quantifying the impact of features on the business.
• Experience driving strategy and execution for complex, integrated software ecosystems, particularly with unifying multiple platforms.
• Proven experience in supporting team-based projects, with a focus on ensuring alignment with project goals and contributing to technical teams.
• Demonstrated use of AI tools across the PM workflow — including qualitative research synthesis, concept prototyping (wireframes, user flows, low-fi mocks), documentation (PRDs, release notes, one-pagers), and data exploration and analysis (NL querying, chart interpretation, anomaly identification) to accelerate decisions while exercising strong editorial judgment.
• Strong ability to work with vendors and internal teams, ensuring effective communication with stakeholders for successful project delivery.
• Comfortable presenting product strategy and impact to stakeholders across all levels of the organization.
• Analytically minded with proficiency in data-driven decision making and experience with product analytics tools.
• Experience collaborating with large clients – our clients are some of the biggest in commerce.
• Positive & growth-oriented mindset with a strong bias to action.
• Strong and concise written & verbal communication skills with the ability to impactfully tailor your communication to any audience.
• Ability to explain technical concepts to non-technical audiences.
• Ability to work in fast-paced environments and manage multiple projects simultaneously.

Preferred Qualifications

• Bachelor's or Advanced degree.
• PM experience at a top tech company or fast-growing startup, preferably in eCommerce.
• Expertise in data visualization tools, charting libraries, or BI platforms (e.g., Tableau, Looker, D3.js, or similar) and the ability to evaluate technical trade-offs in how insights are surfaced and rendered.
• Intrapreneurial/founder mindset.
• Experience working on a global product management team.