Deputy Program Manager

Deputy Program ManagerGDIT is seeking a Deputy Program Manager to support our NASA Business Area in driving the successful pursuit and execution of key initiatives across our growing NASA portfolio.GDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career. The Deputy Program Manager will play a critical role in supporting and helping execute a comprehensive solution that integrates and manages a 24x7 Service Desk, advanced AI-enabled tools, efficient on-site deskside support, a PC-as-a-Service hardware model, and complementary engineering, cybersecurity, and IT Service Management (ITSM) development resources.As a Deputy Program Manager, you will partner closely with the Program Manager, internal/external teams, NASA customer leadership, technical teams, project managers, engineering organizations to provide operational discipline, thoughtful analysis, and steady leadership. You will also assist with account management activities for NASA, focusing on business growth, customer relationship management, and high-quality service delivery. This position will provide expertise to ensure solutions and execution remain aligned with future enterprise IT service delivery standards and best industry practices in planning, implementation, and innovation.The successful candidate will be an experienced program management professional with prior support to NASA and a proven track record supporting projects with similar operational complexity. The candidate must demonstrate success in personnel support, positive customer relationships, and service delivery excellence, with a focus on innovation and customer experience. Outstanding written and verbal communication skills are essential in a fast-paced environment with multiple concurrent work streams.In this Deputy Program Manager role, you will support execution of GDIT's strategic initiatives and help ensure compliance with Federal and NASA requirements. This position requires a motivated leader who can navigate complex challenges, execute tasks effectively, and build trusted relationships with internal teams and customer stakeholders.Responsibilities include:Stakeholder Engagement and CollaborationStrategic LeadershipProject and Task ManagementPerformance and Quality OversightPlease Note:This role will be remote until the contract is awarded, then will switch to on-site.Candidates must reside in the Los Angeles, CA area. No relocation assistance will be provided.The anticipated start date for this role is January 2028.Required Qualifications:Bachelor's degree and a minimum of five (5) combined years of deputy program or project management experience.Experience supporting the NASA environment, customers, and solution development tailored to NASA mission needs.Excellent oral, written, and presentation communication skills, with the ability to convey complex technical topics to diverse stakeholders and support meetings and technical discussions independently.Proven experience supporting customer relationship management.Experience mentoring or supporting remote teams, including coordination and performance management activities.Experience with schedule creation, timeline tracking, deliverables management, metrics reporting, demonstrations, and virtual training.Demonstrated experience driving performance excellence and adapting new technologies to improve service delivery.Ability to obtain and maintain a Public Trust clearance.Desired Qualifications:Experience with ServiceNow.