Restaurant Catering Director - Fast Casual #ZMD

Job Description Job Description Catering Sales Director Full-Service Fast Casual Restaurant Brand | Growth-Focused Concept We are seeking a strategic and hands-on Catering Sales Director to build and scale a rapidly growing restaurant catering program. This leader will partner closely with operations and marketing to expand revenue, strengthen repeat business, and create a seamless ordering experience for guests and restaurant teams. This role blends sales leadership, operational execution, and technology optimization. The ideal candidate understands both hospitality and systems someone who can grow sales while making catering simple to order, simple to produce, and consistently high quality. Position Overview The Catering Sales Director will lead the development of processes, tools, and partnerships that drive catering revenue across multiple locations. This includes overseeing digital ordering functionality, supporting restaurant teams, and building community relationships that generate repeat business. This position collaborates directly with senior leadership and cross-functional departments including Operations, Marketing, and Technology. Key Responsibilities Revenue Development Establish and execute a scalable catering growth plan across all locations Generate new business while increasing frequency from existing clients Identify high-potential markets, dayparts, and sales channels Monitor trends and performance to adjust strategy and maximize results Performance Accountability Manage measurable sales growth targets tied to incentive compensation Analyze reporting data to guide outreach and prioritization efforts Build predictable, repeatable catering revenue streams Digital Ordering & Systems Improve catering functionality across mobile ordering, web platforms, and POS systems Ensure ordering is accurate, user-friendly, and operationally efficient Streamline order communication between guest, restaurant, and delivery Menu & Guest Experience Develop catering packages, bundles, and promotions that increase order size and frequency Maintain consistent hospitality and presentation standards for large orders Support guest retention through loyalty and repeat-order initiatives Operations Integration Partner with restaurant leadership to ensure catering is easy to execute in-store Create training tools, procedures, and best practices for teams Assist locations with complex or high-volume events Balance sales growth with operational efficiency and food quality Community Partnerships Build relationships with businesses, schools, and local organizations Support targeted outreach efforts alongside marketing initiatives Increase brand visibility through local engagement and recurring accounts Qualifications 3+ years in catering, hospitality sales, restaurant operations, or related field Strong understanding of restaurant workflow and guest expectations Comfortable working with POS, online ordering, and digital platforms Highly organized with strong follow-through and accountability Excellent communication and cross-department collaboration skills Thrives in a fast-growing, evolving environment Bachelors degree in Business, Hospitality, or related discipline preferred What Success Looks Like Increased catering revenue and repeat clientele Easy-to-execute processes for restaurant teams Reliable systems supporting ordering and fulfillment Consistent, high-quality guest experience across all locations #STS Company Description Superior Talent Source is a niche search agency specializing in executive placement nationwide with leading restaurants, hotels country clubs and resorts across the United States. Our recruiters have decades of experience in recruiting for the Hospitality industry, and they have built up an excellent network of relationships as well as a deep understanding of the marketplace. Our recruiter's expertise together with our approach is focused on finding the right fit for both candidate and client, whilst delivering a quality service. Our success is built on investing in relationships and doing it the right way. Going beyond phone calls and e-mails, taking the time to attend conferences, being active members of professional groups and social media. Getting to know clients and candidates on a personal level and supporting and nurturing the relationships we establish. Lastly, we know what it takes and how to match the right candidate to the right client. Company Description Superior Talent Source is a niche search agency specializing in executive placement nationwide with leading restaurants, hotels country clubs and resorts across the United States.\r\n\r\nOur recruiters have decades of experience in recruiting for the Hospitality industry, and they have built up an excellent network of relationships as well as a deep understanding of the marketplace.\r\n\r\nOur recruiter's expertise together with our approach is focused on finding the right fit for both candidate and client, whilst delivering a quality service.\r\n\r\nOur success is built on investing in relationships and doing it the right way. Going beyond phone calls and e-mails, taking the time to attend conferences, being active members of professional groups and social media. Getting to know clients and candidates on a personal level and supporting and nurturing the relationships we establish.\r\n\r\nLastly, we know what it takes and how to match the right candidate to the right client.