Dispatcher I

Dispatcher I

Requisition ID: 17162

Location:

Plano, TX, US, 75093

Pay Type: Salary

Position type: Full-time / Salary

COMPANY OVERVIEW

Amrize is building North America. From bridges and railways to data centers, schools, offices and homes, our solutions are inside the buildings and infrastructure that connect people and advance how we live. And we invite you to come and build with us.

As the partner of choice for professional builders, we offer advanced branded solutions from foundation to rooftop. Wherever our customers are, whatever their job, we’re ready to deliver. Our 19,000 colleagues work across 1,000 sites supported by an unparalleled distribution network. Infrastructure, commercial and residential, new build, repair and refurbishment: We’re in every construction market.

Amrize listed on the New York Stock Exchange and the SIX Swiss Exchange on June 23, 2025, following our spinoff as an independent company. Join us and build your ambition.

Learn more at (

Description:

Join Amrize as a Dispatcher I and help construct what's next. If you're ready to put your skills to work on projects that matter — and build a career with a company that’s building North America — we want to hear from you!

ABOUT THE ROLE

Responsible for on time performance, order accuracy and maintaining and growing overall truck fleet while maintaining DOT compliance.Assist in growing the company’s hauler selection, DOT compliance, assure compliance with company policies, risk management, DOT andother regulatory requirements. Develop current customer base.

WHAT YOU'LL ACCOMPLISH

• Personally promote the Core value of Zero Accidents & Incidents to all operations - Actively engage with customers, haulers and weigh masters to reinforce safe behaviors - Actively participate and assist with annual Transportation Safety Initiatives for haulers

• Demonstrate a dynamic personality - Display a positive a problem solving attitude

• Identify substitute products, operating hour adjustments, and service opportunities across site portfolio - Maintain frequent communication with plant and sales team

• Coordinate directly with customers and contracted haulers; Choose best haul solution for each order - Maintain productive and professional relationships with haulers - Utilize, maintain and update hauler directory - Attract new haulers to ensure division has access to the adequate number of trucks - Dispatch trucks, track performance in real time; monitor demand, utilization, and capacity while prioritization work distribution - Identify optimization and backhaul opportunities - Coordinate hauler schedule commitments; Monitor reliability/performance; Track overall customer and hauler satisfaction - Document and record all customer/hauler complaints in the system - Forecast future haul needs (i.e. next 2 weeks) - Process the documentation that accompanies the movement of freight

• Order-Taking & Customer Service: - Customers’ first telephone point of contact for questions, order, pickup and delivery needs, freight status, complaints, and problem resolution - Ask for additional business from customers and provide leads to sales for potential new opportunities - Enter complete/accurate customer order details into information systems - Proactively seek customer feedback to identify areas of improvement and trends in all operations; communicate ideas and solutions to team - Communicate with Sales, Operations, and contracted haul companies - Perform administrative functions necessary for daily operations including, but not limited to, entering and processing non ticketed haul paperwork, report creation, filing, answering phones, copying and perform other duties as required

• Track various scale information and producing reports to provide metrics, identify areas of improvement and trends - Perform scale house (weigh master) duties as needed. Requires reliable personal transportation to offsite locations on short notice - Conduct spot inspections / audits to ensure DOT compliance to minimize risk

• Works closely with Weigh Masters, Territory Sales Managers, Gate Keepers, Plant & Yard Supervisors, Transportation Coordinator, Billing Coordinators, and Customer Service & Logistics Manager.

• Other responsibilities as assigned

• Demonstrate a commitment to communicating, improving and adhering to health, safety and environmental policies in all work environments and areas. Promote a culture of safety and exhibit these behaviors.

WHAT WE’RE LOOKING FOR

Education: High school diploma or equivalent

Additional Education Preferred: Associate's degree

Required Work Experience: 2-3 years of industry experience

Required Technical Skills: Must have refined computer skills including the use of Microsoft Word, Excel, PowerPoint and the internet.

Additional Requirements:

• Ability to count and perform basic math, with or without a calculator

• Above average written and verbal communication skills (documentation, communication with peers, supervisors, etc)

• Professional telephone etiquette

• Short haul trucking background & phone solicitation skills

• Physical Requirements: Candidate must be able to sit for long periods

• Additionally, must be able to use common office tools and technology, such as cell/office telephone, calculator, and other electronic devices. Must be able to use computerized equipment and highly sophisticated computerized devices

• Ability to work in a stressful, deadline oriented environment that requires complex, technicalinformation and decision making. Must have a strong analytical orientation

• Successful candidates must adhere to all safety protocols and proper use of Amrize approved Personal Protection Equipment ("PPE"), including but not limited to respirators. Employees that are required to wear respirators must be clean shaven where the respirator seal meets the face in order to pass the qualitative and quantitative fit tests.

WHAT WE OFFER

• Competitive salary

• Retirement Savings: Choose from 401(k) pre-tax and/or Roth after-tax savings

• Employee Stock Purchase Plan

• Medical, Dental, Disability and Life Insurance

• Holistic Health & Well-being programs

• Health Savings Accounts (HSAs) & Flexible Spending Accounts (FSAs) for health and dependent care

• Vision and other Voluntary benefits and discounts

• Paid time off & paid holidays

• Paid Parental Leave (maternity & paternity)

• Educational Assistance Program

• Dress for your day

Amrize is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

BUILDING INCLUSIVE WORKSPACES

At Amrize, there is endless opportunity for you to play your part. Whether you’re in a technical, managerial, or frontline role, you can shape a career that works for you. We're seeking builders, creative thinkers and innovators. Come put your expertise to work while developing the knowledge and skills to drive your career forward. With us you’ll have the chance to build your ambition!

Amrize North America Inc. takes pride in our hiring processes and our commitment that all qualified applicants will receive consideration for employment without regard to age, race, color, ethnicity, religion, creed, national origin, ancestry, gender, gender identity, gender expression, sex, sexual orientation, marital status, pregnancy, parental status, genetic information, citizenship, physical or mental disability, past, current, or prospective service in the uniformed services, or any other characteristic protected by applicable federal, state or local law. Amrize North America Inc, and its respective subsidiaries are Equal Opportunity Employers, deciding all employment on the basis of qualification, merit and business need. Amrize Canada Inc. is committed to the principles of employment equity and encourages the applications from women, visible minorities, and persons with disabilities. Amrize North America Inc. participates in E-Verify and will provide the federal government with your I-9 information to confirm that you are authorized to work in the United States.

In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request accommodation in order to apply for a position with us, please email View email address on click.appcast.io . This email address should only be used for accommodations and not general inquiries or resume submittals. In Ontario, our organization/business is committed to fulfilling our requirements under the Accessibility for Ontarians with Disabilities Act. Under the Act, accommodations are available on request for candidates taking part in all aspects of the selection process.

While we sincerely appreciate all applications, only candidates selected for an interview will be contacted.

PROTECT YOURSELF FROM RECRUITMENT FRAUD

The only way to apply for a position at Amrize is through our official Careers website. Be cautious of unsolicited offers or requests for information from other sources. Learn how to protect yourself from recruitment fraud here: Fraudulent Job Offers Policy (

Nearest Major Market: Plano

Nearest Secondary Market: Dallas