Service Specialist: The Dealership Alternative You Can Trust

Join Our TeamAt Midas, we deliver dealership-quality expertise in a supportive environment that promotes growth, teamwork, and excellence. We're dedicated to helping our employees thrive and rewarding their hard work. As a Service Advisor, you'll enjoy:Competitive Pay with performance-based commissions and bonusesAnnual Year-End Bonus recognizing your contributionsConsistent Schedule: 5-day workweek (Mon–Sat, 8 AM–5 PM) with Sundays offPaid Time Off: 5 holidays and 5 vacation days annuallyBirthday Off (Upon Request)Overtime Opportunities for those seeking extra earningsState-of-the-Art Shop: Clean, organized, and equipped with modern diagnostic toolsAdaptive Learning Program: 3–5-minute daily training with reward opportunitiesASE Certification Incentives: $1.50 raise per ASE certification, including C1, with fees paid by MidasEmployee Discounts on services and personal vehicle workHigh-Volume Location: Busy, high-rated shop with a strong customer baseAAA-Approved Facility offering dealership-level service with a personal touchAs a Service Advisor, you are the face of Midas. You'll guide customers through the service process, ensuring each visit is smooth, professional, and positive. Working closely with technicians, you'll coordinate repairs and communicate clearly to deliver top-quality automotive care.Customer Engagement: Greet customers warmly and professionallyNeeds Assessment: Listen to concerns, inspect vehicles, and recommend servicesService Estimates: Prepare detailed, easy-to-understand repair estimatesCollaboration: Communicate effectively with technicians for accurate, timely repairsCustomer Updates: Provide clear updates on vehicle status and timelinesDocumentation: Maintain accurate service and customer recordsFront Office Management: Keep the reception area clean, organized, and invitingCustomer Service Excellence: Ensure every customer leaves satisfied and confident in our workWe seek a motivated Service Advisor with strong people skills, attention to detail, and a passion for customer service. Automotive experience is helpful, but we're willing to train the right candidate.Experience: Prior Service Advisor or customer service experience preferredCommunication: Strong verbal and written skills to explain services clearlyOrganization: Ability to multitask and manage time in a fast-paced shopAutomotive Knowledge: Basic understanding preferred, but training providedSoftware Skills: Familiarity with scheduling or POS systems is a plusPositive Attitude: Professional, customer-first mindsetWe pride ourselves on delivering exceptional automotive service while fostering an environment of growth and teamwork. Whether you're an experienced advisor or new to the field, you'll find opportunities to build your skills, earn more, and advance your career. Our people are the foundation of our success—and we reward excellence every step of the way.If you're passionate about providing great service, working with a dedicated team, and being part of a trusted brand, apply today to become a Service Advisor at Midas. Help us redefine what it means to deliver dealership-quality service with a personal touch. Compensation: $70,000.00 - $100,000.00 per year