Global Security - Vendor Management and Performance -Vice President

Job Description

Join a world-class team at the forefront of corporate security, where your expertise will drive strategic innovation and shape the future of our global operations. As the Vendor Management and Performance - Vice President in Global Security, you’ll have the opportunity to collaborate with senior leaders, influence key initiatives, and accelerate your career growth within a dynamic, industry-leading organization. Bring your vision and skills to a company that values development, impact, and excellence.

As the Vendor Management and Performance - Vice President in Global Security, you will be instrumental in defining and implementing the firm’s corporate security strategy, advancing security capabilities, and cultivating effective collaborations across functional and product teams. In this role, you will ensure that security initiatives are strategically aligned with business objectives and responsive to emerging threats, while supporting innovation and operational excellence through the integration of security best practices and the promotion of a proactive risk management culture.

Job Responsibilities

• Serve as the primary vendor-facing lead for key Global Security suppliers, building trusted relationships and ensuring clear, consistent engagement across day-to-day operations and governance touchpoints
• Own vendor communications strategy and execution, including outbound messaging, standards/expectations signaling, issue escalations, and follow-up communications to reinforce performance outcomes and required actions
• Lead the governance rhythm with vendors, aligning internal stakeholders on objectives, required inputs, and the narrative to be communicated externally
• Partner closely with internal performance monitoring and data teams to translate operational metrics and trends into vendor actions, commitments, and measurable improvement plans
• Apply data-driven decisioning by synthesizing multi-source operational performance information into insights that inform vendor conversations, prioritization, and leadership-ready recommendations
• Coordinate cross-functionally across Global Security (and with key partners such as sourcing/procurement, legal, risk, finance, and operations) to ensure vendor engagement aligns to firm policies, controls, and business practices
• Proactively identify delivery risks, emerging issues, and systemic root causes impacting vendor performance; drive timely remediation through structured escalation, action tracking, and stakeholder updates
• Promote adoption of the Corporate Security operating model by reinforcing standardized processes, expectations, and consistent communications across internal teams and external vendors

Required qualifications, capabilities and skills

• Minimum 8 years of relevant experience in organizational strategy, governance, or program management
• Expertise in implementing performance frameworks and execution of large-scale and complex initiatives
• Ability to anticipate and identify risks / blockers to progress and collaborate to develop effective mitigants
• Strong critical thinking and problem-solving skills and ability to prioritize workloads within a busy, dynamic environment
• Excellent communication (both written and oral) skills, including the ability to present security and technology concepts to a broad range of stakeholders
• Adept at developing relationships across organizational lines, including with senior executives

Preferred qualifications, capabilities and skills

• Significant experience in a similarly complex public or private sector organization (preferably in a regulated context but not limited to the financial industry)
• Experience working in or knowledge of security operations, including guard management, technical security systems, and incident management
• Management consulting or internal consulting/ corporate strategy team experience
• A relevant postgraduate qualification or professional certifications

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

The Global Security (GS) team protects the firm’s people and assets, ensuring the safety of business operations through the implementation of technology, best-in-class talent and client collaboration. Teams are responsible for developing safety policies and procedures, customer safety, pre-employment screening, fraud investigations and security operations on a global basis.