Intake Coordinator

Client Services Associate

Are you looking for an exciting opportunity in a fast-growing industry? Do you want to make a difference in people's lives while you grow your career and learn the business? We're BAYADA Home Health Care and we believe that our clients and their families deserve home health care delivered with compassion, excellence, and reliability. We want you to apply your energy and skills to this dynamic and entrepreneurial environment and become an integral part of a caring, professional team that is instrumental in providing the highest quality care to our clients.

We are looking to add a Client Services Associate to our Baltimore Southwest Senior Living office in Glen Burnie, MD.

Through hands-on experience, Client Services Associates at BAYADA learn to lead field staff in providing quality home care in order to become a Client Services Manager.

• BAYADA offers a comprehensive benefits plan that includes the following: Paid holidays, vacation and sick leave, vision, dental and medical health plans, employer paid life insurance, 401k with company match, direct deposit and employee assistance program
• To learn more about BAYADA Benefits, click here

Responsibilities:

• Focused on documentation, tracking and coordination of your caseload, you'll assist in growing your office's profitability through long-term relationship building and follow-up with clients, referral sources, payors and community organizations.
• You'll also help maintain effective fiscal management by coordinating the billing and processing of services (entering OASIS documentation) and monitoring metrics (admissions, % Medicare, referrals rejected by reason, etc.) while partnering with the manager to supervise, support and maintain communicative relationships with field employees.

Qualifications:

• Four year college degree (prior health care, home care and recruiting experience a plus)
• Some experience with Medicare, OASIS, and CHAP a plus
• A demonstrated record of strong interpersonal skills and goal achievement
• Ambition to grow and advance beyond current position
• Proven communication and PC skills (including solid phone marketing and data entry ability)

BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.