Referral Generation Agent

Job Description

Job Description

Description:

Position Overview

Help Us Grow Through Relationships, Energy, and Opportunity  

At WinChoice, we believe the best customers come from the people who already trust us. That is why we are building a high energy Referral Division focused on creating real connections, generating opportunity, and delivering an incredible customer experience. 

We are looking for motivated, competitive, and relationship driven individuals who thrive on conversation, love helping people, and want to be part of a growing sales culture. This is not a boring call center job. This is a fast paced role where personality, confidence, and hustle matter. 

If you enjoy talking to people, creating excitement, and being part of a team that celebrates wins loudly, we want to meet you. 

Key Responsibilities

As a Referral Generation Agent, your job is simple: create opportunity. 

You will connect with current customers through calls, text messages, and follow up campaigns to:  

• Reach out to current customers through phone calls, SMS campaigns, email, and approved communication platforms 
• Build genuine relationships and create positive customer experiences 
• Educate customers on our referral rewards program and encourage participation 
• Gather and document referral information accurately within our CRM system 
• Work closely with the Appointment Setting Team to ensure successful follow through 
• Follow up with customers and referred prospects regarding next steps 
• Meet and exceed referral generation goals and performance expectations 
• Contribute to a high energy, team oriented culture focused on growth and success 

This position plays a direct role in helping fuel company growth while rewarding customers and creating opportunity for the sales organization.

Why People Love Working Here  

• Hourly pay plus uncapped commission opportunities 
• Fun, energetic team culture 
• Leadership focused on coaching and development 
• Growth opportunities within a rapidly expanding division 
• Team competitions, recognition, and performance incentives 
• A role where your effort directly impacts your income 

Qualifications Education/Experience:

• High school diploma or equivalent (preferred). 

Knowledge, Skills, and Abilities:

• Strong communication and relationship building skills 
• Positive attitude and competitive mindset 
• Comfortable speaking with customers over phone and text 
• Self motivated with strong follow through 
• Organized and detail oriented 
• Comfortable learning CRM systems and technology platforms 
• Previous experience in customer service, inside sales, collections, retail, or outreach is a plus but not required 
• Coachable and willing to grow in a fast-paced environment 

Pay: $15.00 per hour + commission 

  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.