Restaurant Operations Manager - Book Tower

About Method Co.
Method Co. is a boutique hospitality company that develops, designs, and operates a portfolio of hotels, restaurants, and residences across the United States. Our approach is rooted in creating culturally relevant, design-driven experiences that bring together thoughtful service, elevated aesthetics, and a strong sense of place.


About the Role
We are seeking a dynamic and experienced Restaurant Operations Manager. This individual will be responsible for overseeing all aspects of restaurant operations, driving financial performance, and cultivating a high-performing team.
The ideal candidate is a hands-on leader with a deep understanding of hospitality, a passion for service, and a sharp eye for detail. This role requires someone who can balance operational discipline with an intuitive sense of guest experience-creating an environment that is both highly functional and deeply engaging.


Core Responsibilities
Leadership & Culture

• Lead, inspire, and develop a diverse front- and back-of-house team

• Foster a culture rooted in hospitality, accountability, and continuous improvement

• Act as a visible and engaged presence on the floor, setting the tone for service

Operations

• Oversee all daily restaurant operations, ensuring consistency and excellence across service, food, and beverage

• Maintain and elevate service standards in alignment with the MethodCo brand

• Partner closely with culinary leadership to ensure seamless FOH/BOH collaboration

Financial Performance

• Own and manage P&L, budgeting, and forecasting

• Drive revenue through thoughtful programming, guest experience, and operational efficiency

• Monitor labor, cost of goods, and other key metrics to ensure profitability

Guest Experience

• Champion an exceptional and personalized guest experience

• Handle guest feedback with professionalism and urgency

• Build relationships with regulars, VIPs, and the broader Detroit community

People & Development

• Recruit, train, and retain top talent

• Provide ongoing coaching and performance management

• Create clear growth paths and development opportunities for team members

Brand & Collaboration

• Partner with marketing and events teams to support programming and activations

• Uphold the design and experiential integrity of the space
• Collaborate with hotel leadership at Book Tower to ensure alignment across the property

Qualifications

• 5+ years of progressive leadership experience in high-volume, upscale or fine dining restaurants

• Proven ability to lead teams and drive strong financial performance

• Deep understanding of food, beverage, and service standards

• Strong operational acumen with experience managing P&Ls

• Excellent communication and leadership skills

• Passion for hospitality, design, and creating memorable guest experiences
• Experience in a hotel or mixed-use environment is a plus

What We Offer

• Competitive salary + performance-based bonus

• Comprehensive benefits package

• Opportunity to lead one of Detroit's most exciting restaurant concepts
• Career growth within a dynamic and expanding hospitality company
• A collaborative, design-forward, and people-first culture

Working Conditions/Environment:

• The person having this position may have to stand and/or walk, push, kneel, bend, balance, squat, reach and stretch for eight (8) hours per day.
• Agility in executing fast-paced movements to navigate different areas of the property efficiently.
• The person having this responsibility may have to move, pull, carry, or lift objects weighing at least 50 pounds.
• The work environment characteristics describedhereinare representative of those an employee typically encounters while performing the essential functions of the position.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Method Co., along with its affiliates, is an equal opportunity employer and is committed to an inclusive workplace free from unlawful discrimination based on race, color, ancestry, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, gender identity or any other protected characteristic under federal, state or local law. We believe in diversity and encourage any qualified individual to apply.


Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.