Portfolio Manager (HOA)

Job Description

Job Description

Description:

About Fairgrove Property Management:

Fairgrove Property Management provides industry-leading residential property management services to real estate investors and residents throughout Southern California. Founded in 1976, the Irvine, CA-based company makes owning investment properties profitable and effortless. Four decades of experience in the residential real estate sector empowers Fairgrove to deliver a combination of exceptional operational expertise and innovative technology to both owners and residents. The company’s management approach enables stress-free, passive investing for owners, and provides residents with quality housing where service is the highest priority. Fairgrove Property Management operates in four major Southern California markets and is rapidly expanding across the West. 

 

Job Summary:  

The Portfolio Manager is responsible for managing an assigned portfolio of HOA communities and serving as the primary point of contact for board members, homeowners, vendors, and internal staff. This position oversees day-to-day community operations, coordinates vendors and maintenance, supports board meetings and decisions, and ensures community needs are addressed professionally and timely.

Requirements:

Key Responsibilities

• Manage the day-to-day operations of an assigned portfolio of HOA communities.
• Serve as the primary contact for HOA boards and provide guidance on community operations.
• Communicate professionally with homeowners, board members, vendors, and contractors.
• Prepare for and attend board meetings, annual meetings, and other community meetings.
• Prepare agendas, reports, notices, and meeting documentation.
• Coordinate and oversee community maintenance, repairs, inspections, and projects.
• Monitor vendor performance and ensure work is completed properly and on schedule.
• Respond to homeowner and board inquiries and follow up on outstanding requests.
• Assist with enforcement of governing documents, rules, and community policies.
• Review invoices, budgets, financial reports, and vendor proposals as needed.
• Maintain accurate community records and documentation.

Operational Support

• Coordinate with accounting and internal departments on community financial and operational matters.
• Assist with annual budgets and community financial planning.
• Obtain and review vendor proposals and bids.
• Track community projects, deadlines, and maintenance needs.
• Provide recommendations to boards regarding community operations and expenditures.
• Maintain strong relationships with board members, homeowners, and vendors.

Qualifications

• 2+ years of HOA, community association, property management, or related experience.
• Experience managing HOA communities and working directly with boards preferred.
• Strong knowledge of HOA operations and governing documents.
• Excellent communication, customer service, and conflict-resolution skills.
• Strong organizational skills with the ability to manage multiple communities and priorities.
• Proficient in Microsoft Office 365; HOA management software experience preferred.
• Strong attention to detail and follow-through.
• Ability to attend evening board meetings as required.