Restaurant Manager (Church's Chicken)

Job Title Restaurant Manager Reports To District Manager, QSR FLSA Status Salary Exempt Role Type Full-time Working Location Assigned Restaurant Working Hours This position requires flexible availability, including evenings, weekends, and some holidays. Weekly hours will vary depending on business needs. Company Summary Refuel Operating Company, LLC (“Refuel”) is a fast‑growing convenience store and fuel operator dedicated to providing great service, fresh food, and a welcoming experience for every guest. Backed by strong growth and a people‑first culture, Refuel offers team members the opportunity to build rewarding careers in a supportive environment that values integrity, teamwork, and community. Job Summary As a Restaurant Manager, you will support the restaurant in driving the success of the business. The Restaurant Manager takes ownership and responsibility for solving problems; seeks help from others when appropriate; and is willing to provide help and guidance to others. Job Duties and Responsibilities Ensure customers have a great guest experience by ensuring products are hot, fresh, and delicious. Manage and develop employees and ensure they maintain clean and neat appearance. Maintain cleanliness of the property, including restrooms, floors, coolers, kitchen, front counter, back office, dining area, fountain area, and sidewalk entrance. Ensure all employees uphold strict food safety standards. Navigate customer complaints with grace and escalated as necessary to the District Manager, QSR if unresolved. Ensure perishable products are properly rotated and stored to maintain freshness, avoid cross‑contamination, and minimize spoilage. Actively recruit, interview, and staff the store with the required number of employees to operate at budgeted hours without overtime or over‑budget exceptions. Control inventory to maintain inventory shortage performance at less than 1.0% short to merchandise sales. Compile, input, reconcile, and balance each component of daily close‑out paperwork and complete end‑of‑day accounting by 8:00 am; conduct cash audit weekly. Strictly follow and enforce the Vendor Check‑In policy and personally count all merchandise received into the store. Adhere to the Company’s established policies and procedures as outlined in the Employee Handbook. Knowledge, Skills, and Abilities Physical ability to perform all duties of a restaurant team member regularly. Food service and safety experience. Good leadership, communication, and team‑building skills. Education and Experience Two years’ experience managing a quick‑service restaurant. Valid driver’s license. Working Environment and Physical Requirements Must be able to lift 50 pounds at times. Travel Must be able to travel up to 10%. At‑Will Employment This position is at‑will, which means that either the employee or the Company may terminate employment at any time, with or without advance notice, and with or without cause. EEO Statement Refuel is an equal‑opportunity employer to all applicants and team members. Refuel does not unlawfully discriminate on any basis protected by federal, state, or local laws. The job duties, responsibilities, requirements, and aspects stated in this job description are not exhaustive; additional duties may be required. The Company may change or add duties and responsibilities at any time at its sole discretion. #J-18808-Ljbffr Workstream