Work Control Assistant

Posting Details

Posting Details

Posting Number S15430P Working Title Work Control Assistant Department Housing-Facilities-Admin About the University of Georgia

Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state’s flagship university

. The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University’s main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University’s enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine.

About The College/Unit/Department

Part of the Division of Student Affairs, University Housing consists of nearly 2.8 million square feet of facilities and is home to more than 9,000 students. The department employs 220 full-time staff members, 21 graduate assistants and 565 undergraduate student workers. As a self-supporting auxiliary, University Housing operates a $59 million budget derived only from student housing fees and other non-state sources.

In support of its mission to provide comfortable, affordable and secure housing options where the academic success and personal growth of residents are encouraged and supported, University Housing engages staff members in competency-based training and students in curriculum-based engagement focused on community building, interpersonal skills, social awareness and responsibility, and well-being.

College/Unit/Department website housing.uga.edu Posting Type External Retirement Plan TRS Employment Type Employee Benefits Eligibility Benefits Eligible Full/Part time Full Time Work Schedule Additional Schedule Information

M-F, 8 a.m. – 5 p.m.

Some evening and weekend work may be required

Advertised Salary $45,000 Posting Date 07/13/2026 Open until filled Yes Closing Date Proposed Starting Date 08/31/2026 Special Instructions to Applicants

We are unable to offer a work visa sponsorship for this position. You must be authorized to work in the U.S. to apply.

Location of Vacancy Athens Area EEO Policy Statement

The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR ( View email address on workus.org ).

USG Core Values Statement

The University System of Georgia is comprised of our 25 institutions of higher education and learning, as well the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 08.02.18.01.02.

Additionally, USG supports Freedom of Expression as stated in Board Policy 06.05 Freedom of Expression and Academic Freedom.

Position Information

Classification Title Work Control Assistant I FLSA Non-Exempt FTE 1.00 Minimum Qualifications

High school diploma or equivalent

Preferred Qualifications

• Technical knowledge in the field acquired through an apprenticeship, a 2-year degree, or professional certificate.

Position Summary

The Work Control Assistant serves in the Work Control office by inputting work orders submitted by staff and residents working and living in University Housing which provides on-campus housing options for 9,000+ students. This position is responsible for scheduling inspections and repairs for the low-speed vehicles in University Housing’s fleet. Monitors the purchasing of fuel for the fleet. This position acts as the back-up for the Work Control Manager in their absence. They will also assist in overseeing the student and temp workers.

Knowledge, Skills, Abilities And/or Competencies

Knowledge, Skills, Abilities and/or Competencies:

• Creates work orders with the expected degree of independence and with limited mistakes.
• Effectively communicates and collaborates in a professional and consistent manner with a wide variety of individuals such as building service workers, residence hall staff, students/families and other team members via telephone, in writing, or in person.
• Proven ability to work as a team member but also make effective independent decisions and follow through on assignments.
• Can effectively utilize a variety of computer applications in the completion of assigned tasks, including but not limited to OneSource, the Microsoft Office Suite, UGA email and employee websites.
• Adaptable to a fluctuating work environment.

University Housing Expectations

• Commit to a University Housing-first philosophy by promoting student success and supporting University Housing, Division of Student Affairs and University of Georgia missions and goals.
• Safeguard the physical security of University Housing facilities, protect sensitive information through adherence to cybersecurity polices and best practices, promptly report any security concerns or incidents, and promote a culture of security awareness to ensure secure on-campus residential communities.
• Embrace an entrepreneurial spirit by sharing opportunities to protect departmental resources and find cost savings.
• Be present and on time for all scheduled work, communicating proactively for unavoidable absences and adhering to policies and procedures for leave requests, as these are crucial for overall productivity, team morale and operational efficiency.
• Provide a positive student experience by being courteous, caring, patient, flexible and working to resolve issues or problems in a timely manner. Collaborate with team members across University Housing, as needed, and communicate issues to supervisors.
• Maintain a positive and productive environment by consistently following department, campus and USG policies and procedures.
• Designated as Essential Personnel Pool (meaning may be asked to report to work) for the purposes of maintaining critical operations during inclement weather or other emergency situations. Employees in this role may be required to report to work when the University is closed or operating under modified conditions. The employee will be contacted by their supervisor (or designee) with instructions on when and where to report and what duties will be necessary. Communication will occur via the employee’s primary contact information on file (phone, email, or other agreed-upon method). The designation of Essential Personnel Pool will be reviewed annually during the performance evaluation period to ensure alignment with operational needs.
• Participate in departmental “all hands-on deck” events (e.g., move-in, move-out, residence hall emergencies).

Physical Demands

• Standard for a normal office environment.
• May be outside periodically to inspect vehicles.
• Safely operate a UGA state vehicle, as necessary.

Is driving a responsibility of this position? Yes Is this a Position of Trust? Yes Does this position have operation, access, or control of financial resources? No Does this position require a P-Card? No Is having a P-Card an essential function of this position? No Does this position have direct interaction or care of children under the age of 18 or direct patient care? Yes Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications) Yes Credit and P-Card policy

Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website .

Background Investigation Policy

Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website .

Duties/Responsibilities

Duties/Responsibilities

Work Control

• Assists the Work Control Manager with utilizing facilities software systems (Ready and AiM) and inputs work requests into the AiM system on a daily basis.
• Reviews after hours on-call reports from residence life, security, and maintenance on-call staff daily and follows up on maintenance or cleaning concerns.
• Works closely with residential building service managers, maintenance supervisors, skilled trades and utility workers regarding work requests.
• Interacts in a professional and consistent manner with a variety of customers and colleagues via customer virtual service desk, telephone and/or in person to coordinate work.
• Contacts with UGA Facilities Management Division Work Control when assistance is needed to complete work requests.
• Attaches police reports to the appropriate work orders involving damage due to vandalism.
• Serves as the Work Control Manager in their absence.

Percentage of time 80 Duties/Responsibilities

Fleet Management

• Assists with managing a fleet of vehicles for University Housing.
• Schedules repairs for low-speed vehicles through a vendor.
• Schedules bi-annual inspections of low-speed vehicles and visually inspects each of those vehicles during the inspections.

Percentage of time 10 Duties/Responsibilities

Other

• Assists in giving student and temp workers assignments or projects.
• Completes all training requirements and participates in team activities.
• Assists in creating the yearlong schedule for maintenance on-call.
• Other duties consistent with the purpose and scope of this position, which may be assigned.

Percentage of time 10

Contact Information

Recruitment Contact

Contact Details

For questions concerning this position or recruitment progression, please refer to the Recruitment Contact listed below.

Recruitment Contact Name Carrie Chitwood Recruitment Contact Email ***email_hidden*** Recruitment Contact Phone

Posting Specific Questions

Required fields are indicated with an asterisk (*).

• How did you hear about this vacant position in Student Affairs?
• Current UGA Employee
• Handshake
• HigherEd Jobs
• Indeed.com
• Inside Higher Ed
• Insight Into Diversity
• LinkedIn
• Professional Organization
• UGAJobs (UGA's Job Board)
• Other (please provide)

Applicant Documents

Required Documents

• Resume/CV
• Cover Letter

Optional Documents