Director of Luxury Transient / Leisure Sales - NYC Based

Job Description

Job Description

Description:

ABOUT LITTLE PALM ISLAND: Personal by Nature

Accessible only by sea or sky, Little Palm Island is a private island sanctuary where time slows and guests reconnect with what matters most. As a MICHELIN Three-Key destination, our culinary program is defined by intention, restraint and precision within an intimate dining environment where every detail carries meaning.Noble House Hotels & Resorts is a family-owned and operated company dedicated to building and managing exceptional luxury properties and experiences throughout the United States and Mexico. The collection reflects and celebrates the diversity, history and character of each unique destination, delivering unparalleled experiences and guest services. Comprised of more than 30 hotels and resorts, the Napa Valley Wine Train, 88 dining outlets, spas, marinas and private residences, Noble House embodies the true spirit of hospitality and embraces a genuine curiosity for new places, culture and cuisine.

OUR CULTURE: Individual Distinction, Collective Soul

The Noble House Hotels & Resorts philosophy emphasizes "location, distinction, and soul." Our properties are not a "one-size-fits-all" and neither are our team members. We are a group of individuals who share a passion for hospitality. We let our personalities shine and we like to have fun.

JOB DESCRIPTION:

The Director of Luxury Transient / Leisure Sales - New York City based, for Little Palm Island is responsible for driving room revenue through the acquisition, development, and retention of high-value transient business accounts. This includes corporate travelers, luxury travel advisors, entertainment clients, consortia partners, high-net-worth individuals, and premium leisure travelers. The role focuses on maximizing occupancy, Average Daily Rate (ADR), and overall profitability while maintaining the exceptional service standards expected of a luxury property.

Accomplished luxury hospitality sales professional with extensive experience developing high-value transient business through corporate accounts, luxury travel advisors, and premium leisure channels. Demonstrated success in exceeding revenue targets, negotiating strategic partnerships, and cultivating long-term client relationships while delivering exceptional guest experiences and maximizing ADR and RevPAR performance.

Requirements:

Candidates residing in New York will be given preference during the selection process.

Key Responsibilities

Sales & Business Development

• Identify, solicit, and secure new transient business opportunities within corporate, luxury leisure, entertainment, government, and travel advisor segments.
• Develop and execute strategic sales plans to achieve transient room revenue goals.
• Conduct sales calls, client presentations, networking events, and property site inspections.
• Build relationships with luxury travel agencies, consortia programs, and preferred travel partners.
• Negotiate and manage preferred corporate rate agreements and luxury travel partnerships.

Account Management

• Maintain strong relationships with key accounts to maximize production and retention.
• Regularly review account performance and identify growth opportunities.
• Create customized proposals and contracts that align with hotel revenue objectives.
• Ensure seamless communication between clients and hotel operations teams.

Revenue Optimization

• Partner closely with Revenue Management to optimize transient pricing strategies.
• Monitor market trends, competitive activity, and demand patterns.
• Analyze account production, booking pace, ADR, and RevPAR performance.
• Identify opportunities to increase market share and premium room category sales.

Brand Representation

• Represent the hotel at luxury travel industry events, trade shows, and networking functions.
• Host familiarization trips (FAMs) and client site visits.
• Promote the property's unique luxury experiences, amenities, and brand standards.
• Serve as an ambassador for the hotel's reputation and guest experience.

Key Performance Indicators (KPIs)

• Transient room revenue
• ADR (Average Daily Rate)
• RevPAR (Revenue Per Available Room)
• Occupancy percentage
• New account acquisition
• Account retention and growth
• Sales call productivity
• Luxury travel advisor production
• Corporate negotiated rate production

Notice of AI Use in Job Application Review

As part of our commitment in creating a fair, efficient, and consistent hiring process we may use artificial intelligence (AI) to help our recruiting teams organize, summarize, and analyze information provided by candidates, including resumes, application responses, and other materials submitted during the application process.AI may be used to identify patterns, highlight relevant skills, and experience, and assist in comparing a candidate’s qualifications with the requirement of a specific role. These tools are to improve efficiency and consistency while supporting more informed hiring decisions, which will ultimately be made by the hiring team.