Cashier/Runner

What You’ll Be Doing Point of Sale: Greet guests, ask questions to understand their needs, offer suggestions, and ensure each transaction is fast and accurate. Guest Experience: Deliver outstanding hospitality, making each guest feel welcomed and valued from the moment they step into Torchy’s. Menu Mastery: Learn the menu and maintain knowledge of current promotions to make personalized recommendations that delight our guests and cater to their preferences and dietary needs. Dining Room: Run food to tables, ensuring that every guest receives their order correctly and with speed. Proactively offer refills on chips and drinks and identify opportunities to exceed guests' expectations. Cleanliness: Ensure all guest-facing areas of the restaurant are neat, clean, organized, and inviting. Teamwork: Work collaboratively with managers, the kitchen, and the rest of the Hospitality Team to ensure problems are resolved and guests receive smooth and efficient service that keeps them coming back. Additional Support: Perform other duties as assigned. How You’ll Do It Outgoing & Friendly: Use your natural charm and cheerful personality to connect with each guest, creating a friendly and inviting atmosphere. Active Listening: Listen attentively to guests, understanding their needs and preferences to enhance their dining experience. Ask follow-up questions to confirm understanding. Communication: Communicate clearly, ensuring guests understand their options while feeling welcomed and valued. Adaptability: Swiftly adapt to changing situations, whether it’s a sudden rush of customers or an unexpected challenge. Attention to Detail: Focus on the little things that make a big difference, from accurately taking orders to noticing and responding to the specific needs of each guest. Minimum Qualifications Strong verbal communication skills. Availability to work a flexible schedule. Must meet state and local requirements for Food Handler’s and Alcohol Server certifications. Certification(s) must be obtained by your first day or within the timeline required by your location. Preferred Qualifications 2 years of work experience providing customer service in the restaurant, hospitality, or retail industry. 2 years of experience using POS (point-of-sale) systems. Physical Requirements Must be able to lift, push, pull, or carry objects up to 40 lbs. Must be able to stand for several hours and walk for long periods of time. Must be able to bend, stretch, twist, or reach for objects on shelves of varying heights. Benefits Let’s TACO ’bout why it pays to be a Torchy’s Team Member: $13.00 to $14.00 based on experience. Torchy’s team members receive tip share on top of hourly pay. Never again wait for a paycheck! Torchy's is proud to be a DailyPay partner. Flexible schedules. Our attire is casual and we’ll throw in some of the swag. Incredible growth opportunities. This is more than just a job…it can lead to a Damn Good career! Damn Good food discount card for you AND your spouse. Day 1 access to exclusive discounts to shows, sporting events, hotels, and much more. Access to all benefits including medical, dental, and vision for full-time Team Members after 1 year of employment, plus 401(k) after 6 months. Damn Good Well-being Program that includes free access to all things financial wellness. Paid Time Off (PTO) after 1 year of employment. Torchy’s Family Foundation supports our fellow Team Members in times of need and crisis. Bragging rights (Yeah, we’re kind of a big deal!). #J-18808-Ljbffr