Front Office Membership Coach

Benefits: 401(k) matching Bonus based on performance Employee discounts Opportunity for advancement Paid time off Training & development Wellness resources Front Office Membership Coach Anytime Fitness – Gem Heights, Puyallup, WA At Anytime Fitness Gem Heights, our Front Office Membership Coaches are the heartbeat of our club. This role goes far beyond front desk or sales – it’s about creating an incredible first impression, building real relationships, and helping every person who walks through our doors feel supported, seen, and successful in their fitness journey. As a Front Office Membership Coach, you’ll be the face of our gym, guiding new members, supporting existing ones, and helping our community thrive in a positive, coaching-focused environment. What You’ll Do Welcome & Connect You’ll be the first and last person members see — and that matters. Greet every member and guest by name whenever possible Create a warm, friendly, and motivating atmosphere Make every interaction feel personal, not transactional Guide New Members You’ll help people take the first step toward a healthier life. Conduct tours that focus on goals, not just equipment Ask thoughtful, open-ended questions to understand each person’s needs Present Anytime Fitness Lakewood as a coaching gym that delivers real results Clearly explain memberships, policies, and club benefits Drive Membership & Training Success You’ll help grow the club by helping people succeed. Confidently present membership options and club services Overcome objections by educating and consulting, not pressuring Promote club initiatives, technology, and coaching programs Sell memberships, personal training, and retail products Follow Up & Support You’ll make sure no one falls through the cracks. Reach out to leads from online inquiries and walk-ins Follow up with members who haven’t been in recently Contact members with billing or account issues to help resolve them Celebrate member wins and milestones Create an Exceptional Club Experience You’ll help make Lakewood the best gym in town. Keep the club clean, organized, and welcoming Restock, wipe down, and detail equipment and common areas Maintain a high standard of professionalism and appearance Build Community You’ll help make Anytime Fitness Lakewood feel like home. Engage members in challenges, technology, and club initiatives Help execute in-club events, promotions, and community partnerships Contribute ideas that improve the member experience Social Media & Marketing Support You’ll help share our story. Create and post engaging content for our club’s social media Highlight member wins, promotions, and club culture Who You Are You’re someone who: Loves people and building relationships Is confident, positive, and coachable Communicates clearly and professionally Is self-motivated and thrives in a fast-paced environment Believes in health, fitness, and helping others improve their lives Compensation: $18.00 - $23.00 per hour Something different is happening here. And it’s Real AF. Our culture is defined by People, Purpose, Profits, Play®. We are looking for hard working people with a purpose that find the fun in everything they do. Job postings listed on this site are with independently owned and operated franchised Anytime Fitness studios. Any application or other information submitted through this site is transmitted directly to the identified location. Each franchised Anytime Fitness studio is responsible for making its own local hiring decisions, determining compensation, benefits, and other terms of employment. Anytime Fitness Franchisor, LLC does not direct or participate in employment conditions or decisions at franchised locations. By submitting an application or information through this site you acknowledge that you are applying for employment with a franchised studio location and not Anytime Fitness Franchisor, LLC. #J-18808-Ljbffr Anytime Fitness