Affordable Housing Operation Specialist - YMCA of the North Shore

Affordable Housing Operation Specialist - YMCA of the North ShoreYMCA of the North Shore Association - Beverly, MA 01915Salary Range $58,000.00 - $62,000.00 Salary Position Type Full Time Job Shift DaysAffordable Housing Operations SpecialistThe YMCA is a leading nonprofit organization committed to strengthening community through youth development, healthy living, and social responsibility. The YMCA of the North Shore is seeking a detail-oriented Affordable Housing Operations Specialist to support the administrative, financial, and regulatory operations of our housing programs in Beverly and Ipswich.This role plays a key part in ensuring accurate records, regulatory compliance, and operational consistency while partnering closely with Housing leadership, Finance, and external agencies.Position SummaryThe Affordable Housing Operations Specialist supports day-to-day housing operations by maintaining resident and financial records, coordinating compliance and reporting requirements, and assisting with audits and monitoring activities.Key ResponsibilitiesFinancial Operations & BillingMaintain accurate and confidential resident and financial recordsCollect rents, process deposits, and ensure timely system entrySupport billing and annual rent increases in compliance with regulationsAssist with delinquency and legal documentation as neededCompliance, Reporting & File ManagementPrepare and submit required housing reports (monthly, quarterly, annual)Maintain Department of Mental Health (DMH) documentation and recordsProcess move-ins and annual recertifications in compliance with regulationsCoordinate audits, inspections, and file reviewsMaintain audit-ready resident filesAdministrative & Operational SupportPrepare reports and documentation for Housing leadershipTrack compliance deadlines and reporting cyclesServe as a resource to housing staff on documentation and billing processesMaintain confidentiality of resident and financial informationSupport data integrity and documentation standards across housing operationsWhy Work at the YMCA?At the YMCA, you're more than an employee—you're part of a mission-driven organization dedicated to making a difference.Professional Growth: Paid training, development, and advancement opportunities across seven YMCA locations.Health Benefits: Medical, dental, and employer-funded life insurance for full-time staff.Generous Time Off 3 weeks paid vacation, plus sick and personal time for full-time employees.Retirement Plan: 12% company contribution to your retirement fund (vested, no match required).Free Y Membership: Access to swim classes, fitness programs, discounts on childcare, camp, and more!Be part of a team that supports your career, health, and well-being while making a difference in your community!QualificationsAssociate's or Bachelor's degree in a related field preferred, or equivalent combination of education and experienceExperience in affordable housing, property management, or housing compliance preferredKnowledge of Low-Income Housing Tax Credit (LIHTC) programs and local housing regulations a plusProficiency in Google Workspace and Microsoft Office applications, including Excel and WordStrong communication skills with the ability to work effectively with individuals from diverse backgroundsExcellent organizational, problem-solving, and attention-to-detail skillsValid driver's license and/or access to reliable transportationWork Environment & Physical RequirementsThe physical demands described below are representative of those required to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.Ability to sit for extended periods of timeAbility to communicate clearly and effectively, both verbally and in writingRegularly navigate multi-level buildings and walk properties as neededAbility to lift up to 25 lbs and maintain sufficient mobility to support resident needsVisual and auditory ability to respond to critical situations and physical ability to act promptly in an emergencyThe YMCA is committed to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religious creed, protected genetic information, national origin, ancestry, sex, sexual orientation, gender identity, age, disability, veteran's status.