Quality and Continuous Improvement Manager

At District Photo, our employees are the heart of our company. We are seeking a Quality and Continuous Improvement Manager in our Phoenix factory.

Job Summary

The QCI Manager is responsible for the overall quality and continuous improvement strategy at the plant. This role leads the QCI team, develops and implements the site's quality management system, and drives process innovation. The Manager is accountable for plant-level results and reports directly to the QCI Director. This role provides strategic leadership and is the highest QCI authority at the site.

Benefits

401K, paid vacation, paid holidays, sick and safe leave, life insurance, medical, dental, vision, and short/long term disability benefits.

Culture

At DPI, our success is powered by our people and its client's satisfaction ratings. Our culture allows employees to be engaged, empowered, and rewarded. We are a diverse and inclusive company who seeks to expand our brand by hiring collaborative individuals who think outside of the box. We are committed to providing a safe and healthy workplace for all of our employees and visitors. Check us out, Site Overview


Life at District Photo


Requirements

Responsibilities

Quality Management

• Develop, implement, and maintain the plant's quality management system.
• Lead strategic CI initiatives and Lean workshops.
• Oversee audits, inspections, and corrective actions.
• Analyze data and trends to drive improvement.
• Ensure accurate documentation and reporting.

Continuous Improvement

• Oversee training and development for the QCI team.
• Foster cross-functional collaboration and share best practices.
• Maintain a safe and compliant work environment.

Documentation & Reporting

• Utilize data and metrics to assess effectiveness of quality and CI initiatives.
• Generate regular reports for site and senior leadership.
• Maintain SOPs and ensure documentation accuracy.

Communication & Collaboration

• Partner with production, engineering, and other departments.
• Communicate effectively at all levels to drive change.

Qualifications

Skill / Qualification

Required / Preferred

Bachelor's degree in a relevant field, or equivalent experience -Required

5+ years in quality management and CI, with leadership experience-Required

Strong analytical, project management, and communication skills-Required

Knowledge of quality management systems, Lean, Six Sigma-Required

Proficient in Microsoft Office suite-Required

Advanced degree or certifications in quality/CI-Preferred

Certified Six Sigma Black Belt-Preferred

Knowledge of printing technologies, Print on Demand, or related sectors-Preferred

Working Conditions

• Significant walking, bending, standing.

• Physical activities include reaching, pulling, pushing, gripping, and lifting up to 50 lbs.

• Prolonged periods at a desk/computer as needed.

District Photo Inc.

Founded in 1949 by Melvin Cohen as a small black & white photo lab, the business grew during the last half of the 20th century into a large wholesale photofinishing lab serving mid-Atlantic retailers and a national mail order film business. In the late 1990's under Neil Cohen's leadership, DPI acquired a photo business in the UK and has transitioned from a mid-Atlantic film developing lab to multiple state-of-the-art digital labs shipping millions of photos worldwide every day.

Today, District is one of the largest variable data printing companies in the world as their facilities comprise over a million square feet of manufacturing space with a global reach that sets them apart in the digital printing market. With 7 production fulfillment facilities located in the United States (MD, PA, KY, AZ), England, the Czech Republic & Australia, District Photo is the leader in creating photo-based products as they deliver millions of prints, greeting cards, books, calendars, blankets, mugs, and other gift items yearly.

Dept# XXXX