Admin Support Specialist

Posting Information

Posting Information
Department
Family Medicine - 411601

Career Area
Administrative/Clerical Support

Posting Open Date
09/16/2026

Application Deadline
09/18/2026

Position Type
Temporary Staff (SHRA)

Position Title
Admin Support Specialist

Position Number
20078607

Vacancy ID
S028072

Full-time/Part-time
Full-Time Temporary

Hours per week
40

Work Schedule
This position is located primarily on site at the UNC Department of Family Medicine - Academic Section in Chapel Hill, NC. Work hours: Monday - Friday, 8:00 AM - 5:00 PM, with occasional nights and weekends.

Position Location
North Carolina, US

Hiring Range
$22.00 per hour

Proposed Start Date
09/28/2026

Estimated Duration of Appointment
6 months or longer

Position Information
Be a Tar Heel!
A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation's top public universities . Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn. One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community. University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks that include numerous retail and restaurant discounts, savings on local child care centers and special rates for performing arts events.

Primary Purpose of Organizational Unit
Our mission is to improve the health and well-being of North Carolinians and others whom we serve. We accomplish this by providing leadership and excellence in the interrelated areas of patient care, education and research.

Patient care: We promote health and provide superb clinical care while maintaining our strong tradition of reaching underserved populations and reducing health disparities across North Carolina and beyond.

Education: We prepare tomorrow`s healthcare professionals and biomedical researchers from all backgrounds by facilitating learning within innovative and integrated curricula and team-oriented interprofessional education to ensure a highly skilled workforce.

Research: We develop and support a rich array of outstanding health sciences research programs, centers and resources. We provide infrastructure and opportunities for collaboration among disciplines throughout and beyond our university to support outstanding research. We foster programs in the areas of basic, translational, mechanistic and population research.

Position Summary
The temporary Administrative Support Specialist, Co-Provider Scheduler position aligns with the significant expansion of clinical services, which includes UNC Family Medicine, UNC Family Medicine Durham, UNC Family Medicine South Durham, and UNC Family Medicine Carraway Village clinics, inpatient services at Hillsborough Hospital with three provider teams, the hospital Observation Unit service, and the incorporation of services at Chatham Hospital including Emergency Department, Hospitalist, and Maternity Care. Additionally, two new rural and underserved residency sites with twelve of 42 resident providers.

To support these developments, the department has expanded its faculty and resident provider teams and now encompasses a broad range of provider types, including specialists in sports medicine, preventive medicine, behavioral health, nutrition, and clinical fellowships. These multi-phase expansions have necessitated the acquisition and ongoing maintenance of Lightning Bolt Scheduling (LBS) software. LBS is a robust and complex scheduling platform with a scalable algorithm, supported by LBS engineers in collaboration with this position. MS-Office Outlook is used to manually transfer schedules from LBS to Outlook. The co-provider scheduler is trained to perform all functions of the provider scheduler and support the scheduler as a 'cross-checker' to ensure 100% accuracy in provider scheduling.

As the coordinator for Medical Student Education Scheduling, this position is responsible for support and coordination of scheduling and calendars for various medical learners, including but not limited to PA students, CBPC students, shadow students, and AI students. The position fields requests, maintains tracking systems, and works with internal and external stakeholders to ensure a seamless educational experience for various medical learners. In addition, the position will provide MSE administrative support and event coordination. The integration of MSE schedules and provider schedules will result in a projected project to migrate all operations schedules in the LBS software to improve accuracy, consolidate functions and increase reporting functionality. This position will be expected to take a lead stakeholders role in the integration(s). This is a hybrid temporary position with work onsite 3 to 4 days per week, occasional evenings, and the ability to adapt to changing needs and priorities.

Minimum Education and Experience Requirements
High school diploma or equivalency and one year of related office experience; or equivalent combination of training and experience.

Management Preferences

• Experience in academic advising or related work within a university setting
• Experience with grant writing or project management
• Proficiency in using academic management software, databases, or Microsoft Office applications (Word, Outlook, Excel, PowerPoint)
• Familiarity with software programming for scheduling
• Excellent verbal and written communication skills with the ability to interact professionally with faculty, staff, students, or external stakeholders

Special Physical/Mental Requirements

Campus Security Authority Responsibilities

Not Applicable.

Special Instructions

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Posting Contact Information
Office of Human Resources Contact Information
If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at View phone number on click.appcast.io or send an email to View email address on click.appcast.io

Please note: The Office of Human Resources will not be able to provide specific updates regarding position or application status.

Equal Opportunity Employer Statement
The University is an equal opportunity employer and welcomes all to apply without regard to age, color, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, or sexual orientation. We encourage all qualified applicants to apply, including protected veterans and individuals with disabilities.