Real-Time Healthcare Resource Planner
CVS Health Corporation
CVS Health is hiring a Resource Planning Analyst responsible for real-time monitoring and weekly forecast adjustments. You will coordinate across queues, optimize schedules, and influence line-of-business capacity with Verint, Avaya CMS, Five9, and NICE/IEX tools. The role focuses on maintaining service levels, occupancy, and communications with peers and vendors. You will lead morning readouts, handle contingencies, and ensure skilling data accuracy while collaborating with operations and #J-18808-Ljbffr CVS Health Corporation
Vacancy posted 2 days ago
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