General Manager

Job Description

Job Description

Our team is seeking an awesome General Manager to step into a successful location that is 3 years-old, with excellent revenue-building skills (you can sell!), comfortable and love to lead a team, intuitively understand the retail environment, membership sales, autopay, add-on's, how to use marketing and in-store events to drive revenue.

This is a busy location and the ideal candidate thrives in a fast-paced and flexible environment. We value work/live balance, monthly bonuses and provide attractive schedule options!

Restore Hyper Wellness + Cryotherapy is the leading retail provider of alternative health and wellness modalities in the US. Our goal is to make Hyper Wellness widely accessible, affordable, and fun. We help people from all walks of life feel better and perform at a higher level so they can do more of what they love in life.
Key Roles:

• Assist customers with their wellness issues related to sports performance, recovery, pain management, and general health
• Focus and concentration on revenue, membership and sales
• Educate customers about Restores services and the health benefits they offer
• Deliver a superior customer experience
• Maintain, lead and coach a team of qualified wellness professionals
• Represent the Restore brand and our mission to bring Hyper Wellness to as many people as possible
• Identify and grow current KPIs
• Meet the communitys local recreational and top athletes and fitness enthusiasts at local events and generate interest in Restores wellness services
• Participate in local health and fitness events
• Engage in both word-of-mouth and social media marketing
• Manage social pages
• Manage lead generation and first time visitors to convert them into members
• Keep staff up-to-date on current promotions, upcoming events, and store updates
• Communicate and maintain relationships with corporate staff and other managers in the network

Required Skills/Knowledge/Experience:

• An affinity for sales. You need to enjoy the sales process and have a track record
• Client engagement. Know how to build and close sales
• Event planning
• Understand and be good at guest recovery, customer service
• Desire to make people feel better and pursue wellness
• Passion for fitness and athletic achievement
• Exceptional verbal and written communication skills. Charisma is appreciated
• Ability to deliver action plans based on and measured by data. You have to be comfortable with the numbers
• Good team player. You need to be a leader, but you also need to be able to delegate and develop a quality team
• Desire to meet personal & team monthly, quarterly, and annual financial goals. Your total compensation will be tied to performance.
• Bachelors degree preferred

Compensation / Benefits:

• Competitive salary
• Health benefits
• Monthly performance bonuses
• Access to complementary wellness services
• Opportunity for growth
• Vacation days