Customer Relations Representative - State Farm Agent Team Member

Responsive recruiter Bilingual in Spanish preferred. About Us Join Robert Elizalde State Farm, an independent insurance agency dedicated to helping clients protect what matters most. We are seeking a motivated Insurance Agent Team Member to support our growth by delivering outstanding customer service and value-based insurance solutions. Responsibilities Provide prompt, friendly, and accurate customer service regarding insurance availability, eligibility, coverage, policy changes, claims, and billing. Use a customer-focused, needs-based approach to educate clients on insurance products. Collaborate with the agent to meet marketing and sales goals. Develop leads, schedule appointments, and market suitable products and services. Build business referral relationships and prospect new sales opportunities. Provide timely reports and stay current on product and licensing updates. Qualifications Must hold a valid General Lines Property & Casualty license (or Life & Health license if required); if you do not currently have insurance experience, do not apply. Proven track record of meeting sales goals preferred. Excellent communication skills, both written and verbal. Positive, self-motivated, and team-oriented. Comfortable presenting to customers. Willingness to learn and be coachable. Interest in marketing products and services based on customer needs. Enthusiastic about the role insurance and financial products play in helping people manage risks and realize their dreams. Proactive in problem solving. Pride in getting work done accurately and timely. Ability to effectively relate to a customer. Computer skills (Microsoft Excel, PowerPoint, Word, Outlook). Typing speed of 40‑60 WPM. Bachelor's degree preferred. Bilingual in Spanish preferred. Bilingual Spanish is preferred. Benefits 401(k) matching. Paid time off. Training & development. Hourly pay plus commission/bonus. Career growth and advancement opportunities. Licensing reimbursement (General Lines, Life & Health). Compensation $41,600.00 - $80,000.00 per year. #J-18808-Ljbffr