Outside Referral Coordinator
Randstad
Healthcare Call Center Representative
In this role, you will serve as a vital link between healthcare providers, members, and clinical teams. You will handle inbound calls, gather clinical and administrative details, and process prior authorization requests with accuracy and empathy. Working in a high-volume call management setting (spending 6+ hours of your shift actively assisting callers), you will navigate policy guidelines, verify coverage criteria, and provide real-time updates.
Vacancy posted 1 day ago
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