Field Service Technician I

Field Service Technician IYour Work Shapes the World at Caterpillar Inc.When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.About SPM Oil & GasSPM Oil & Gas, a Caterpillar company, provides superior products and service solutions to make our customers more efficient and lower total cost of ownership. Globally, we deliver engineered oilfield and drilling equipment repair and certification, mechanical and rotating equipment repairs and upgrades, rapid prototyping of spare parts, robust asset management, operation and maintenance and field engineering services. We offer a wide range of career opportunities across a variety of technical and business roles in engineering and service locations worldwide. Join our team and help build engineering solutions that change the industry.Job Summary:The Field Service Technician I assists with field operations by performing the installation, maintenance, troubleshooting, testing, and repair of frac, drilling, and surface control equipment. Technicians at this level have the foundational technical skills to perform routine field operational tasks in a safe and efficient manner, while upholding SPM Oil & Gas safety standards, customer service expectations, and operational procedures.What You Will Do:Assist in preparing JSAs (Job Safety Analysis) to support safe work planning.Perform all duties in alignment with SPM Oil & Gas safety policies.Adhere to and exercise Stop Work Authority.Follow all location-based safety protocols.Conduct pre-checks on all equipment and processes to ensure operability.Perform the installation, removal, maintenance, testing, and repair of frac and drilling equipment at customer locations.Operate equipment and materials in accordance with SPM guidelines and standard operating procedures.Inspect, repair, rebuild, test, and troubleshoot equipment, recommending adjustments to improve quality and efficiency.Assist or prepare accurate field service documentation in an organized and legible manner.Communicate clearly and professionally, both verbally and in writing, with team members, supervisors, and customers.Provide superior customer service to internal and external customers in all field service interactions.Properly care and maintain company-supplied assets, tools, trucks, trailers, and site-specific equipment in accordance with company policy.Demonstrate the ability to work independently and as part of a team.Must be available for 24-hour on-call support to meet customer service needs during scheduled work rotations.Must work in shop when no field workPerform other duties as assigned.What You Will Have:Mechanical aptitude and the ability to learn and apply technical equipment operation and maintenance.One to two years of experience and/or training; an equivalent combination of education and experience may be consideredMust be authorized to operate a company vehicleMust be at least 21 years of ageHave a clean driving record, which generally means:No more than two (2) moving violations within the last 12 monthsNo more than three (3) moving violations in the past three (3) years.Physical Demands:Frequently required to stand and reach with hands and armsFrequently lift and/or move up to 50 poundsSpecific vision abilities required by this job include close, distance, color, and peripheral visionWork Environment:Frequently exposed to moving mechanical parts and outside weather conditionsNoise Level: Moderate, occasionally severeRequired to wear Personal Protective Equipment (PPE), including, but not limited to, steel-toed safety shoes and safety glasses, fire resistant clothingSummary Pay Range:$23.00 - $30.75Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.Benefits:Medical, dental, and vision benefits*Paid time off plan (Vacation, Holidays, Volunteer, etc.)*401(k) savings plans*Health Savings Account (HSA)*Flexible Spending Accounts (FSAs)*Health Lifestyle Programs*Employee Assistance Program*Voluntary Benefits and Employee Discounts*Career Development*Incentive bonus*Disability benefitsLife InsuranceParental leaveAdoption benefitsTuition Reimbursement* These benefits also apply to part-time employees