Field Service Engineer - Medical Devices

ExpertHiring

Job Description
Top reasons to work for my client:

Our client is a global medical technology company that is advancing the world of health by improving medical discovery, diagnostics and the delivery of care.
They are one of the largest global medical technology companies in the world.
Its 65,000 employees have a passion and commitment to help improve patient outcomes, improve the safety and efficiency
Career advancement, well liked management
Autonomy in the workplace

If this sounds interesting, let's talk!
Job Type : Full Time Location : Philadelphia, Pennsylvania Pay : Great Pay, Benefits Job Description What you will be doing:

Provide expert on-site technical support for pharmacy automation and dispensing systems.
Perform break/fix service, preventive maintenance, and equipment calibration to ensure optimal system performance and reliability.
Troubleshoot and repair complex systems through hardware diagnostics, mechanical troubleshooting, and electromechanical system repair.
Maintain maximum system uptime through proactive issue identification and root-cause analysis.
Deliver comprehensive technical training to pharmacy staff, ensuring proper system operation.
Respond to service requests within defined SLA requirements.
Collaborate with field service teams to resolve complex technical issues.
Support system implementation and upgrades by assisting Product Implementation Teams with installations, commissioning, and upgrades.
Meticulously document all service activities and technical resolutions in Salesforce Field Service Lightning.
Participate in regional field coverage rotation, including occasional overnight travel and weekend/holiday/on-call support.
Provide valuable product performance feedback to engineering, quality, and management teams to drive continuous improvement.

Experience you will need:

3-5 years of experience as a Field Service Engineer, specifically in medical devices, healthcare technology, or pharmacy automation equipment.
Minimum educational requirement of a High School Diploma.
Strong proficiency with Microsoft Windows operating systems (versions 2000 through 11) and Microsoft Office Suite.
Ability to locate, edit, and manage system configuration files and XML files.
Hands-on experience with computer networking fundamentals including TCP/IP protocols, IP configuration, router/switch management, and advanced network troubleshooting skills.
Experience with system ghosting, imaging, and re-imaging processes.
Strong mechanical aptitude and proficiency using standard hand tools for equipment maintenance and repair.
Proven ability to perform in-depth disassembly and reassembly of complex subsystems.
Excellent skills in documenting technical work with clarity and accuracy to maintain comprehensive service records.
Preferred: Associate Degree or equivalent experience in Engineering Technology, Electronics, Mechatronics, IT, or STEM-related discipline.
Experience supporting automated dispensing systems or pharmacy robotics.
Prior work in regulated healthcare or FDA-regulated environments.

Our client asked me to submit 3 great people within the next few days. We work directly with the hiring manager and can arrange interviews within a few daysPavan Kumar
#INDEH123

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Vacancy posted 2 days ago

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