Community-Based Mental Health Wellness Center Manager

Job Description

Job Description

The Mental Health Association is seeking a  Wellness Manager  for our Community-based Wellness Center (Mental Health) , operating out of Sussex County.

The Community Drop-in/ Mental Health Wellness Center (CWC) is a community-based non-medical support center that is designed using a living room model (drop-in center) to serve individuals in a welcoming, safe and stigma free environment .  The Community Drop-in/Wellness Centers will offer various optional peer-led groups and activities throughout the day/evening that will enhance wellness and recovery to all individuals from all different backgrounds, including those with mental illness and/ or substance use . When we say lived experience , we mean knowledge based on someone’s perspective, personal identity or that of a family member/friend, and history, beyond their professional or educational experience.

Qualified applicants for the position of Mental Health  Wellness Manager will have, at minimum:

• A Bachelor's Degree plus related life experience.
• Leadership and team-building skills to inspire staff energy and creativity and develop a milieu of mutual respect and teamwork. 
• Management skills.
• Ability to communicate effectively.
• Ability to build professional relationships.
• Knowledge of evidence-based practices and ability to implement. 
• Creativity in engaging individuals. 

Under the direction of the Clinical Director, the Wellness Manager   will be responsible for:

• Providing supervision, direction, and staff development to the CWC team.
• Leading efforts to reduce disparities.
• Providing culturally competent services related to race, age, ethnicity, gender, and sexual orientation.
• Advancing the mission and philosophy of the CWC.
• Adhering to all policies and procedures set forth by MHA.
• Overseeing the daily operations of the program which includes staff scheduling, training, and orientation.
• Program development and implementation
• Participating in and monitoring quality assurance consistent with the program goals and objectives and critical corrective measure identified.
• Conducting annual consumer satisfaction surveys to secure feedback from members.
• Sharing lived experience while providing strengths-based, person-centered services.
• Providing engagement and skill-building services in a collaborative and caring relationship.
• Providing support in recovery planning.
• Providing evidenced-based practices (Harm Reduction, Motivational Interviewing, etc.).
• Providing effective advocacy.
• Assisting with managing crises and de-escalation.
• Developing and maintaining partnerships and collaborations with community providers including attendance at community meetings.
• Completing all required documentation in Self-Help Outcome Reporting System (SHORS) in a timely basis as per policies and applicable regulations.
• Collecting and analyzing data from member feedback, suggestions and surveys for Quality Assurance.

Reports to : Clinical Director

#High

Fully paid medical coverage for eligible staff.
Generous 401(k) match.
Plentiful Paid Holidays, Vacation, Personal and Sick time.

MHAEM is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is MHAEM’s policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.

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