Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Customer Service Representative ($20 PH starting)

$20 per hour
Full-time

SPECTRUM

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Imagine making a real difference for customers by guiding them through Spectrum’s Community Solutions products and services. If you thrive on solving problems and enjoy helping others, this customer service role offers an opportunity to build lasting relationships while expanding your knowledge of technology and account management. Your expertise and positive approach will directly influence customer satisfaction and strengthen Spectrum’s reputation.

How You’ll Make an Impact   

  • Resolve customer inquiries and troubleshoot Video, Internet and Streaming issues using Spectrum’s diagnostic tools
  • Manage account activation, maintenance and billing concerns through thoughtful phone support
  • Recommend upgrades and solutions based on customer needs to enhance product value
  • Process orders and navigate account management systems for new sales and account updates
  • Facilitate escalations and determine if field visits are needed for complex issues
  • Contribute ideas to improve the customer experience and build long-term relationships
  • Consistently achieve sales activity goals and maintain current knowledge of Spectrum product offerings

Working Conditions   

  • Office environment with various schedules including holidays

What You’ll Bring to Spectrum   

 

Required Qualifications   

 

Education   

  • High school diploma or equivalent

Experience   

  • Customer service and sales or retention experience

Skills   

  • Ability to read, write, speak and understand English
  • Knowledge of Spectrum products and troubleshooting for Video, Internet and Voice repair
  • Proficiency in billing systems
  • Strong verbal and written communication skills
  • Complex problem solving abilities
  • Quick thinking, goal orientation, ambition and determination
  • Strong follow-up, accuracy, multitasking and attention to detail
  • Positive phone demeanor and excellent customer service
  • Ability to use personal computer, relevant software including Microsoft Office Suite and intranet navigation

Preferred Qualifications

 

Experience

  • 1+ years working in cable operations or telecommunications call center
#LI-JC7
CBI112 2026-85147 CBI112 2026

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.

A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Get to Know Us Spectrum is a suite of advanced communications services offered by Charter Communications, the leading broadband and video company in the nation and the fastest growing mobile provider in its footprint, with services available to more than 70 million homes and small to large businesses across 45 states. When you join our team, you’ll be keeping customers connected to Seamless Connectivity and Entertainment with Spectrum Internet®, Mobile, TV and Voice products. Watch this video to learn more.

Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Vacancy posted 9 hours ago
Similar jobs that could be interesting for youBased on the Customer Service Representative ($20 PH starting) in High Point, NC vacancy
  • $20 per hour

     ...based immigration sponsorship, now or in the future. Imagine making a real difference for customers by guiding them through Spectrum’s Community Solutions products and services. If you thrive on solving problems and enjoy helping others, this customer service role... 
    Suggested
    Full time
    Work at office
    Local area
    Visa sponsorship

    SPECTRUM

    High Point, NC
    9 hours ago
  • $20 per hour

     ...the future. Do you enjoy connecting customers with solutions that fit their...  ...cable, internet, home phone and mobile services, ensuring every interaction brings genuine...  ...unlock your potential with competitive pay starting at $20/hour, plus lucrative incentives that can... 
    Suggested
    Full time
    Work at office
    Local area
    Visa sponsorship

    SPECTRUM

    High Point, NC
    9 hours ago
  • $20 per hour

     ...unlock your potential with competitive pay starting at $20/hour, plus lucrative incentives that...  ..., enjoy free and discounted Spectrum services like internet, TV, and mobile while building...  ...career.    Do you enjoy connecting customers with solutions that fit their... 
    Suggested
    Work at office
    Local area
    Visa sponsorship

    SPECTRUM

    High Point, NC
    9 hours ago
  • $17.2 per hour

     ...Job Description Customer Service Representative - Billing II (Bilingual - English/Spanish) Start date: September 21st As a Billing Customer Service Representative, you...  ...care plans and solutions. Pay range $17.20+ per hour Salary offers are based on a wide... 
    Suggested
    Hourly pay
    Full time
    Work at office
    Monday to Friday
    Flexible hours
    Shift work

    Quest Diagnostics Incorporated

    Archdale, NC
    18 hours ago
  • $15 - $20 per hour

     ...New Restaurant Opening!Earn $15-20/hrWhat You'll DoTake orders by phone and in person, pack every bag accurately and completely (nobody...  ...we take care of our ownReal advancement. Many of our managers started right where you're standing.Our Values: Be Honest. Be Respectful.... 
    Suggested
    Flexible hours

    Jim 'N Nick's

    High Point, NC
    18 hours ago
  • $13.25 per hour

    Lead Customer Service Representative, Full or Part Time Join to apply for the Lead Customer Service Representative...  ...Push/pull with arms up to a force of 20 pounds Bend at the waist with some...  ...insights directly into each article, started with the help of AI. #J-18808-Ljbffr... 
    Weekly pay
    Full time
    Temporary work
    Part time
    Seasonal work
    Local area
    Flexible hours
    Shift work
    Night shift
    Weekend work

    Circle K

    High Point, NC
    2 days ago
  • $65k

     ...the forefront of specialized financial services, we help families safeguard their assets...  ...every client.Role Overview:As a Benefits Representative, you play a pivotal role in helping families...  ...about the position. This session lasts 20-30 minutes, and you can self-schedule... 
    Full time
    Flexible hours

    Lomenick Agency

    Trinity, NC
    2 days ago
  • $15 - $20 per hour

     ...New Restaurant Opening! Earn $15-$20 an hour! What You'll Do Serve guests at the bar with genuine hospitality, mix drinks to...  ...we take care of our own Real advancement. Many of our managers started right where you're standing. Our Values: Be Honest. Be Respectful... 
    Flexible hours

    Jim 'N Nick's

    High Point, NC
    7 hours ago
  • $19 per hour

     ...Customer Service Representative / Inside SalesFASTSIGNS® of High Point, NC has been serving the Triad area for over 25 years. Our mission is to provide...  ...visual communications challenge, but don't know where to start? FASTSIGNS® of High Point, NC is more than ready to help.... 
    Hourly pay

    FastSigns

    High Point, NC
    3 days ago
  •  ...Responsibilities You will greet customers Run the register, cashier...  ...and provide fast and friendly service to our customers Provide regular...  ...with arms up to a force of 20 pounds Bend at the waist...  ...the Company’s Human Resources Representative if you need assistance completing... 
    Weekly pay
    Temporary work
    Part time
    Local area
    Worldwide
    Flexible hours
    Shift work
    Night shift
    Weekend work
    Afternoon shift

    Circle K

    High Point, NC
    2 days ago
  • $42k

     ...months before leading to a full-time permanent role. You will be exposed to many local technology companies, from seed-stage software start-ups, to large, multinational technology corporations. You will gain experience working hand-in-hand with our partnered companies... 
    Remote job
    Permanent employment
    Full time
    Work at office
    Local area

    REVGEN

    High Point, NC
    27 days ago
  •  ...experience. We will teach you the scripts, pacing, and style of our selling method. Your Growth Path Our director of sales started in your shoes. A setter who wanted to earn a great living. Our head of training started in your shoes. A setter who wanted to build... 
    Full time
    Remote work

    7FIGURE RIA

    Archdale, NC
    4 days ago
  •  ...Position: Sales Development Representative (Entry Level) Reports To:...  ...clients - we provide staffing services that enable them to focus on...  ...Company instrumentation to customers. *Contributes to team...  ...the majority of people who start as a recruiter develop into... 
    Permanent employment
    Temporary work
    Work at office

    Synerfac Technical Staffing

    High Point, NC
    27 days ago
  •  ...go from: Interested → Interview → Training → Licensing → Start Selling Already licensed? You can discuss the opportunity...  ...Previous experience in sales, real estate, banking, finance, customer service, recruiting, or other people-focused industries can be helpful... 
    Hourly pay
    Full time
    Work at office
    Remote work
    Work from home
    Flexible hours

    PSI Groups

    High Point, NC
    18 hours ago
  •  ...presentation skills, time management skills, and networking. Sales representatives present Cutco cutlery through preset virtual or in-person...  ...we provide all the training needed. Excellent Pay – Great starting base pay per appointment that is not based on sales results,... 
    Weekly pay
    Extra income
    Temporary work
    Part time
    Work from home
    Flexible hours

    Vector Marketing

    High Point, NC
    18 hours ago
  •  ...Deadline: {closing_date} 911 call-taking services commonly operate 24 hours a day....  ...diploma or recognized equivalent. Previous customer service, telephone support, or public safety...  ...Job-search tools and candidate support Start preparing for 911 Call Taker opportunities... 
    Night shift
    Rotating shift

    Public Safety Dispatch Network

    Colfax, NC
    25 days ago
  •  ...Center Agent positions that will be responsible to: Answer calls in an efficient, courteous and accurate manner, while assessing customer needs and offering solutions; Demonstrate the desire to make customer's travel not only superior but memorable; Quickly identify and... 
    Currently hiring

    Delta Air Lines

    High Point, NC
    3 days ago
  •  ...About the Company We are excited to add an experienced, passionate Customer Care professional to our Customer Service Team at Natuzzi! We take pride in fostering a work environment that's based on respect, honesty and enthusiasm; one that exceeds expectations every... 
    Work at office
    Work from home

    Natuzzi Americas Inc

    High Point, NC
    1 day ago
  •  ...introductions because design is a choice. Job Summary: We are seeking a highly motivated, detail-oriented Customer Service & Sales Support Representative to support our dealer partners throughout the sales and order process. This role serves as a key point of... 
    Weekly pay
    Full time
    Contract work
    Temporary work
    Work at office

    Davis Furniture

    Archdale, NC
    1 hour ago
  •  ...Employee Groups and Celebration. ,Develop customer relationships and increase loyalty for...  .... Deliver personalized, brand-right service by applying the ELEVATE customer experience...  ...in the Ralph Lauren Customer Service Representative Role Must be able to work one of the... 
    Flexible hours
    Shift work
    Afternoon shift

    Ralph Lauren

    Archdale, NC
    4 days ago
  •  ...from: \n Interested → Interview → Training → Licensing → Start Selling \n Already licensed? You can discuss the opportunity...  ...experience in sales, real estate, banking, finance, customer service, recruiting, or other people-focused industries can be helpful... 
    Remote job
    Hourly pay
    Work at office
    Work from home
    Flexible hours

    PSI Groups

    High Point, NC
    6 days ago
  • $20 - $45 per hour

     ...related functions. Openings span Trinity and nationwide, with standard business hours and competitive annual compensation. Starting pay ranges from $20.00 to $45.00 per hour, with annual compensation between $42,000 and $75,000+ depending on experience. Benefits include... 
    Hourly pay

    Airport Security Careers

    Trinity, NC
    4 days ago
  • $20 per hour

     ...keeps us a step ahead of our customers' evolving needs. We offer home...  ...efforts. If you are ready to start working in a fun & exciting...  ...Reimbursement, Pension & so much more ~20 PTO Days per year & 6 Paid...  ..., Cooperation, Customer Service, High Reliability, Persuasion,... 
    Hourly pay
    Work at office
    Local area
    Work from home
    Visa sponsorship
    Work visa

    Allstate

    High Point, NC
    3 days ago
  •  ...About the Company Work from anywhere. Build a six-figure income. Start immediately with full training. At Beacon National Agency, we are hiring for the position of Customer Sales Representative, offering a fully remote opportunity designed for individuals who want both... 
    For contractors
    Immediate start
    Remote work

    Beacon National Agency

    High Point, NC
    4 days ago
  •  ...skills are required for this position. 1-800-Plumber +Air is very customer focused in providing a high quality customer experience for...  ...Technician Scheduling Handles Invoice Process Enable calls to answering service at end of day. Additional duties as directed by owners/manager... 
    Work at office

    Game Kings

    High Point, NC
    4 days ago
  • Shores is a dynamic company that values exceptional customer service and teamwork. We are currently seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Representative and part-time delivery person. In this role, you will be the... 
    Part time

    Shores Cleaners

    High Point, NC
    2 days ago
  • Description The Customer Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities. Qualifications Previous work experience where you worked in-person with customers. Experience using computers,... 
    Full time
    Part time
    Work experience placement

    RB Global Inc.

    High Point, NC
    18 hours ago
  • Summary Develop customer relationships and loyalty by providing personalized, brand-right service across multiple channels. Help customers explore Ralph Lauren products, navigate the website, place orders, and resolve questions or concerns. Use digital tools and customer... 
    Afternoon shift

    Brobston Group

    High Point, NC
    1 day ago
  • The Customer Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities. Previous work experience where you worked in-person with customers. Experience using computers, and able to learn to use new... 
    Work experience placement

    RB Global

    High Point, NC
    4 days ago
  • Join to apply for the Customer Service Associate I role at Dollar Tree Stores 1 day ago Be among...  ...Inn Winston Salem Hotel Front Desk Representative, Proximity Hotel Customer Service - Front...  ...insights directly into each article, started with the help of AI. #J-18808-Ljbffr... 
    Full time
    Contract work
    Part time
    Local area
    Work from home

    Dollar Tree Stores

    High Point, NC
    4 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Customer Service Representative ($20 PH starting). Be the first to apply!