Courier

Specimen Transport Coordinator

Performs all duties related to pickup and delivery of patient specimens, delivery of materials and supplies to internal or external customers.

Essential Duties and Responsibilities

• Pickup and transport coolers of patient specimens from AHA facilities to AHA testing facilities.
• Pickup and transport patient specimens from lockboxes at AHA clients.
• Pickup and transport patient specimens from nursing facilities and clients.
• Display appropriate helpful, courteous, professional customer service.
• Safe operation of AHA's vehicle.
• Report to work at assigned time, dressed appropriately and ready to work.
• Follow all applicable laws while operating a motor vehicle.
• Maintain an insurable driver's license, free of citations and suspensions.
• Adhere to established/scheduled route delivery and pickup schedules.
• Pickup and deliver patient specimens, supplies, and materials to the correct location.
• Perform/complete daily vehicle checklist, report deficiency to supervisor or designee.
• Remove all debris/trash from vehicle daily; take responsible care and maintenance of vehicle.
• Responsible for the use and safekeeping of phone.
• Willing to assist in periods of increased activity or to cover other shifts/days as needed and work overtime as needed.
• Pickup and/or transport STAT samples.
• Perform simple maintenance on vehicles when possible.
• Ensure all necessary paperwork is accurate and complete and turned in daily.
• Monitor and operate cell phone to ensure all orders are complete and received. Answer phones when called.
• Deliver supplies, orders, mail, and other paperwork to clients and employees.
• Assist Supply Department, as needed.
• Transport supplies/specimens from client to AHA.
• Ability to work as a team or individually.
• Maintain a professional appearance, greet public in a cheerful manner.
• Work holidays, weekends, and health fairs as scheduled.
• Is punctual coming to work and completing required duties; consistent in attendance.
• Other duties as assigned.

Supervisory Responsibilities

• None

Requirements

To perform this job successfully, an individual must be able to perform each essential duty competently. The requirements listed below are representative of the knowledge, skill and/or ability required.

Qualifications

Education and Experience:

• High school diploma, GED required.
• 1-3 years' courier driving experience preferred.

Certificates, Licenses, Registrations

• Maintain a valid driver's license with no restrictions due to law violations.

Language Skills

• Ability to communicate effectively in English with other team members (written and verbal)
• Read and interpret documents written in English, such as safety rules, operating and maintenance instructions, procedures and policy manuals.
• Ability to read and interpret maps for the various routes that may be performed

Math Skills

• Math calculations related to counting the number of patient specimens picked up from customers. Math calculations related to supply orders, inventory and expenses is required.

Reasoning Ability

• Good judgment and reasoning skills are required.
• Problem solving skills.
• Attention to detail.
• Recall/retention skills.
• Adapt to changing workloads.
• Adapt to variance in vehicular traffic volumes.

Computer Skills

• Basic computer skills

Travel Requirements

100%

Environmental Conditions

• Exposure to heat, rain, cold, snow, and potentially unsafe driving due to changing weather patterns.
• Exposure to bodily fluids.

Physical Demands

• Ability to move and or lift materials weighing less than 50 pounds.
• Ability to sit for 1-2 or more hours in a vehicle while driving to/from client locations.
• Extended visual concentration.