Director - Sales Specialty Beauty
kdc/one, Innovation Lab
Report to: Vice President Sales, Specialty Beauty From ideation to manufacturing and supply, kdc/one is an ideal partner in the strategic planning process of beauty, personal care, and home care products. Our flexible platforms and ability to understand our clients’ needs means being able to offer bespoke solutions that range from complete end-to-end service to more targeted entries into the value chain. We are dedicated to innovation through ideation and formulation, and feature expansive capabilities in product delivery systems, design, and packaging. Our global infrastructure and integrated supply chain enable us to develop and deliver complex products while also maintaining flexibility to respond to the needs of our customers as they arise across personal care and specialty beauty product categories. We are customer obsessed! Our suite of brand solutions is customer preferred, driving share of wallet and new business growth. Overview: The Sales Director, Specialty Beauty will drive growth and market adoption of our specialty beauty products and solutions. This pivotal role encompasses developing and executing a comprehensive commercial strategy, key account planning, and building strong relationships with senior-level client decision-makers. The successful candidate will leverage their deep understanding of the beauty and personal care industry and strong leadership skills to prioritize market and product segments, drive aggressive growth and ensure kdc/one remains the partner of choice for innovation and manufacturing solutions. Key Responsibilities: Develop commercial strategy: Develop a clear, actionable sales strategy across key market segments to drive aggressive growth. Assess and prioritize across market and product segments to drive organizational focus and alignment across all functions including sales, marketing, and product innovation. Key Account Management: Own the development of detailed multi-year growth plans for Key Customer Accounts. Operationalize strategy and work cross-functionally to achieve target results: drive revenue growth and achieve targets by translating strategy into specific actions and initiatives. Optimize across multiple levers such as customer prioritization and targeting, pricing strategies and margin management; collaborate closely with cross-functional teams including R&D, Quality, Marketing, operations, and finance to align sales initiatives with broader company objectives. Strategic Pipeline Management: Provide strategic direction for pipeline management, guiding the sales team in aligning lead generation efforts with overarching business objectives. Implement strategic initiatives to ensure a healthy pipeline, focusing on long‑term growth and sustainable revenue generation. Utilize market insights and industry trends to identify emerging opportunities and drive proactive adjustments to pipeline strategies. Cultivate strong customer relationships: Build strong relationships with key customers to understand their evolving needs and preferences. Ensure kdc/one remains a trusted and innovative partner of choice by delivering exceptional value and service to customers. Develop and deliver customer-specific strategies that increase customer loyalty, maximize long‑term value and position kdc/one as the preferred partner. Data-driven performance management: Establish key performance indicators (KPIs) and metrics to track performance against goal and against market benchmarks in real‑time. Continuously review sales data to identify drivers of underperformance and areas for improvement to quickly adapt strategies and optimize performance. Collaborate and leverage the kdc/one network: Proactively foster partnerships with broader kdc/one network on formulation capabilities to offer holistic solutions to customers. Leverage relationships within the network to enhance product offerings and explore collaborative opportunities that increase customer satisfaction. Build a strong understanding of the site manufacturing capabilities and maintain regular communication with sites to drive successful business opportunities. Financial Management and Budgeting: Manage sales budgets, forecasts, and expenditures effectively to ensure optimal resource allocation and financial performance. Monitor sales-related expenses, track return on investment (ROI), and make data-driven decisions to maximize profitability and ROI. Market Analysis and Insights: Conduct in-depth market analysis to identify emerging trends, competitive threats, and growth opportunities. Utilize market insights to inform sales strategies, product development priorities, and go‑to‑market approaches. Stay abreast of industry developments and leverage market intelligence to maintain a competitive edge. Qualifications and Experience: Bachelor's degree in business administration, marketing, or a related field. Minimum of 10 years of experience in sales roles within the beauty industry, with a proven track record of achieving revenue targets and driving business growth. Experience in skin care, hair care, color cosmetics is preferred. Deep understanding of the beauty & personal care industry, including market trends, customer needs, and competitive landscape. Strategic thinker with the ability to develop and execute sales strategies that align with company objectives. Proven ability to build and maintain strong relationships with key customers and stakeholders. Excellent communication, negotiation, and presentation skills. Strong ability to understand financials including margins expectations and pricing process. Analytical mindset with the ability to analyze sales data, market trends, and performance metrics to drive informed decision-making. Results-oriented with a focus on delivering measurable business results and exceeding sales targets. Ability to work and leverage across the global kdc/one network to address concerns and solve problems as needed. Prior knowledge and use of a CRM tool. #J-18808-Ljbffr kdc/one, Innovation Lab
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