Membership Services - Office Assistant - Part-Time

Job Description

Job Description

This position assists with answering the phones and assisting members with various inquiries. Will also welcome and process new members. Requires previous experience in customer service. Must have a pleasant personality, strong follow-up on unresolved tasks, willingness to research answers or problem-solve, and must possess Excel skills. You must be able to work independently and with a team.

Will rely on direction and judgment to accomplish goals. Will perform a variety of other membership and administrative tasks, such as coordinating new member orientation and supporting annual invoice preparation. Will perform other administrative tasks that support non-accounting areas of the business, such as maintaining a small inventory, website input, support of the continuing education program, assistance with event planning, and maintaining general office supplies. Will work under general supervision and report to the CEO.

Compensation:

$15 - $16 hourly

Responsibilities:

• Act as a point of contact for members and respond in a timely manner

• Must have excellent communication skills

• Must have excellent follow-up

• Must be able to problem-solve

• Excellent attention to detail

• Work with an AMS

• Able to work independently and with a team

• Order office supplies as needed

Qualifications:

• High school diploma or GED required, some college experience preferred
• Technologically savvy; basic knowledge of Microsoft Office Word and Excel programs and filing systems with the ability to learn new programs quickly and troubleshoot common issues
• Proven track record of completing projects on time in an orderly manner
• Shows great interpersonal skills and excellent written communication

• Customer service & administrative experience is required

About Company

MISSION STATEMENT

The Lake & Geauga Area Association of REALTORS exists to advocate for the rights and interests of real property owners and our members; to provide our members with the programs, products, and services that will help them in their business; and to continually raise the competency and professionalism within our industry.