Product Manager

Join an Innovative Company with a Dynamic Culture! Our company prides itself on a culture of teamwork and camaraderie. Our primary goal is to attract andretainlong-term employees with a friendly work environment, quality products, and challenging work. Advanced Business Integrators, Inc. (ABI) has always loved the challenge of automating monumental manual tasks, hence our motto "Managing the Unmanageable" ABIMasterMind is the World's Premier Workforce Management Solution ABIMasterMind serves over 900 of the most well-known venues in North America. ABI's dynamic environment breeds a feeling of "family" that appreciates values and collaboration. ABI's founder has deep roots in technology, including financial accounting, payroll, HRIS, and computer networking. Over 25 years ago, ABI's founder addressed the need for more efficient technology and oversaw the team that built an amazing product to automate a highly seasonal and variable workforce for a Major League Baseball stadium. Today, ABI is the premier company in the public assembly workforce management industry, servicing a highly loyal customer base. We listen closely to our clients and continuously strive to improve our interactions and products; we live by the mantra "Hug the Customer". THE OPPORTUNITY ABI isseekingadynamic and detail-oriented, Product Manager to point person to overseethe successful delivery of software solutions. This role bridges business needs, customer insights, and technical implementation, collaborating with engineering, customer success, and product teams to drive continuous product improvements and enhance customer satisfaction.Depending on your experience and knowledge of ABIMasterMind , the first 30-90 days, you willfocus onproduct training, self-study, and internal shadowing to build industryexpertise, culminating in knowledge evaluations.The Product Manager will report to the Product Director. OUR EMPLOYEE COMPENSATION AND BENEFITSSHOW HOWMUCH WE VALUE OUR TEAM! Starting salary- $120,000 - $150,000depending on experience Hybrid work schedule; approx. 3 days remote, and 2 days in office afterinitialtraining period MUST LIVE WITHIN a 30-mile radius Sacramento Medical, Dental, Vision, Long-term Disability, Accidental death/dismemberment, 401(k), and Life insurance Benefitpremiums for the employee on several health plans are paid 100% by the company After one year of service, ABI will begin to pay a graduated schedule to cover the health premiums of all dependents over time RESPONSIBILITIES Customer Feedback & Product Strategy Develop a deep understanding of the product, industry, and customer needs Gather and organize insights from users and stakeholders to influence product decisions Collaborate with teams to enhance usability and customer satisfaction Assistin prioritizing and refining product backlog Requirements Gathering & Documentation Work with stakeholders to define business problems and solutions Translate product needs into detailed requirements, user stories, and workflows Engineering Collaboration & Development Support Act as a liaison between business teamsandengineering Support engineering, QA, and customer support in the development, testing, and deployment Clarify requirements and acceptance criteria throughout the development cycle Bug Tracking, Quality Assurance & User Testing Document and track reported issues fortimelyresolution Review and test early-stage deliverables to ensure high-quality outcomes Coordinate testing and feedback with internal and external stakeholders QUALIFICATIONS Required 5+ years of experience withABIMasterMind(R)or similar workforce management, HR, ERP, or accounting solutionsrequired Bachelor's degree or equivalent technology certification Experience gathering and documenting business requirements Preferred Experience working with engineering teams on software development 5+ years inbusiness analysis or product management Skills & Abilities Strong technical writing, communication, and stakeholder management Analytical mindset with strong problem-solving abilities Proficient in Figma, Atlassian (JIRA/Confluence), Microsoft Office, Google Suite Comfortable in a fast-paced, collaborative environment We look forward to connecting and learning more about you! #J-18808-Ljbffr