Problem Manager: ITIL RCA Lead for Stable IT Infra
ASM Research, An Accenture Federal Services Company
A leading federal IT solutions firm in Boston is seeking a Problem Manager responsible for identifying and resolving IT infrastructure issues. The role includes managing the lifecycle of all problems, conducting root cause analysis, and collaborating with various IT teams. Candidates should have a bachelor's degree and at least 4 years of relevant experience. Strong knowledge of ITIL frameworks is essential. This role offers a competitive salary and dynamic work environment. #J-18808-Ljbffr ASM Research, An Accenture Federal Services Company
$99.3k - $140.74k
...Services Company in Boston seeks a Mid Problem Manager to oversee the problem lifecycle of enterprise IT services. This role involves leading investigations, coordinating technical teams... ...experience, and is proficient in ITIL principles. Comprehensive compensation ranges...Suggested$94.1k - $132.5k
Overview The Problem Manager is responsible for identifying, analyzing, and resolving problems within the IT infrastructure to prevent incidents from... ...Conduct root cause analysis (RCA) on IT infrastructure... ...management Strong understanding of ITIL frameworks and best...SuggestedPermanent employmentContract workWork at office- Berkshire Residential Investments is looking for a Service Desk Manager in Boston to lead our service desk team. The ideal candidate will have extensive experience in service desk operations and proven leadership skills. This role is vital in ensuring high-quality support...Suggested
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- ...Fremont, California that offers complete technology services in IT staffing, Mobile development, Web development and Cloud... ...requirements. Job Description We are looking to fill a position for ITIL Service Desk Manager in Cambridge MA. Qualifications ITIL ITSM Cisco VOIP...Suggested
- ...Lead Scrum Master Location: Boston, MA (Hybrid 2 days/week onsite) Duration: 12+ Months Type: C2C Overview: • Agile &... ...years of experience • Prepares and implements project plans to manage the lifecycle and operational aspects of projects (i.e., resources...2 days per week
- Cannon Search seeks a hands-on IT Manager in Boston to lead and modernize their IT environment. The role prioritizes hands-on technical leadership, requiring 7-12+ years of IT infrastructure experience, especially with VMware and Microsoft 365. You'll manage a mixed cloud...Local area
$50 - $70 per hour
Insight Global is seeking a project manager to lead the management of projects across Information Services initiatives in Boston, Massachusetts... ...will have 3-5 years of project management experience in IT, and familiarity with Windows OS deployment is strongly preferred...Hourly pay$83k - $116.33k
A leading research institution is seeking an experienced IT Project Manager I to join their Project Management Office. This hybrid role involves leading and coordinating IT projects to ensure on-time completion within budget. Candidates should have over 5 years of IT project...- Luna Data Solutions, Inc. is looking for an experienced IT Project Manager for a long-term contract in Boston, MA. This hybrid position involves managing multiple IT projects for a leading higher education client, ensuring timely delivery through effective coordination...Long term contract
- ...diverse range of end users, including senior management and staff at the Executive Office for the... ...a proactive approach in managing IT assets, providing support, and training the... ...will have experience with Adobe Connect and ITIL certification. Benefits include...Work at officeRemote work
$58.1k - $95.9k
A federal IT services firm in Boston is seeking a Change Management Engineer to design and govern ITIL-aligned change management processes for mission-critical systems. The role involves working closely with various stakeholders to prioritize and evaluate change requests...$220k - $260k
...Kubernetes monitoring, and more, enhancing operational efficiency and reducing observability spending by up to 70%. As the Team Lead, Technical Account Manager (TAM), you will lead a team responsible for delivering excellent technical account management, with a focus on guiding...$110k - $180k
Veeva Systems in Boston seeks a skilled Analytics Manager for their Crossix Analytics team, focused on delivering insights in Lifesciences marketing. This role requires over 5 years of analytical experience and strong communication skills, along with the ability to manage...Flexible hours$97k - $164.9k
...Overview The Systems Administrator Lead provides technical and leadership... ...‑critical operations in a federal IT environment. The role directs day‑... ...Systems Administrator Lead coordinates ITIL‑aligned incident, problem, and change management processes, leads planning and...Permanent employmentContract workWork experience placementWork at office$79.4k - $136.4k
...Overview The Database Team Lead oversees the design,... ...in a federal IT environment. The lead... ...keep database services stable, auditable, and aligned... ...pipelines. Strong analytical, problem‑solving, communication,... ...considered in any personnel or management decisions. We affirm...Contract workWork at office- Haemonetics Software Solutions in Boston, MA is seeking a Manager, PMO for Software Programs to lead and develop a team of project managers. This role ensures effective management of software development projects while promoting cross-functional alignment and adherence...
$115k - $125k
The Boston Region MPO / CTPS is seeking a Manager of Model Development to lead a team in advancing transportation modeling practices. This role involves managing projects, ensuring the enhancement of modeling tools, and collaborating with stakeholders. A relevant master...- CD PROJEKT RED is looking for a Technical QA Manager to join our Boston Hub for Cyberpunk 2. In this role, you will lead a team to ensure high-quality gameplay and performance. The ideal candidate has at least 5 years of experience with technical QA, strong knowledge of...
- ...Stantec is seeking a Project Manager in Boston to lead multi-discipline teams for thermal generation projects. The ideal candidate will manage... ...satisfaction. This role emphasizes leadership, collaboration, and problem-solving skills. Candidates should have a B.S. in...Flexible hours
$124.3k - $211.7k
Haemonetics Software Solutions in Boston seeks a Manager, PMO for Software Programs to lead a project management team in delivering complex software solutions. This role focuses on ensuring adherence to governance and alignment across departments. With 7+ years of project...- Wizards of the Coast is looking for a Production Lead to support Identity and Compliance... ...while ensuring effective communication and problem-solving across departments. The ideal candidate has strong project management skills, proficiency in tools like Jira and Confluence...
$118k - $180k
Acrisure is seeking a Project Manager, Finance Systems Delivery, to lead Workday Financials implementations in Boston. The role requires strong project management skills and extensive knowledge of finance processes. Responsibilities include managing project scope, executing...- A technology services company is seeking an ITIL Service Desk Manager in Cambridge MA. The ideal candidate will have strong qualifications in ITIL... ...for in-person interviews and requires a strong background in IT service management. If you're focused on delivering high-...
- ...one of their company’s top perks. Position Overview: The Dining Manager position is critical to the success of Fooda cafeteria. This... ...relationships and enjoy customer service You are optimistic in the face of problems and you’re capable of finding solutions quickly and effectively...Hourly payFull timeWork experience placementWork at officeFlexible hours
$99.3k - $140.74k
The Problem Manager, Mid oversees the lifecycle of problems within enterprise IT services to identify root causes of recurring incidents... ...corrective actions. This role leads structured investigations into... ...remediation, and closure. Apply ITIL‑aligned problem management...Permanent employmentContract workWork at office- LCH Lab. Corp. of America Holdings is seeking a Clinical Laboratory Team Leader to oversee the Blood Bank department at Tuft Medical Center in Boston, MA. The role includes supervising the laboratory operations, ensuring accurate test results, and mentoring personnel. The...
- EY is seeking an Oracle HCM Implementation Consultant to manage the full payroll cycle using Oracle HCM Cloud. This role will involve leading payroll system upgrades, collaborating with HR and Finance teams, and ensuring compliance with payroll regulations while providing...Flexible hours
$55k - $65k
...Inc. (TCB) is one of America's leading nonprofit real estate... ...model that uses healthy and stable housing as a platform for connecting... ...Reporting to the Community Manager, the Community Life Service Coordinator... ...communication, organization, problem-solving and writing skills...Local areaWeekend workAfternoon shift- Lead a utility-focused electrical testing team supporting Eversource across the State of... ...and identify and resolve design errors Manage and schedule installation and commissioning... ...results, monitor work, and anticipate problems Work extended hours near project completion...For subcontractorLive inRemote workRelocation package
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