UA Associate - Large Property

Overview Zurich North America is currently hiring a UA Associate to join the Large Property team! As a UA Associate, you will support and work closely with experienced Underwriters in the review and analysis of risks. You will enjoy the opportunity to fully apply and hone your research and analytical skills to effectively assess risk and grow your career. Work Environment At Zurich North America we acknowledge that work life‑balance and flexibility are a priority when it comes to choosing your next career move. Designed with our employees' needs in mind, the ZNA hybrid work model emphasizes flexibility, allowing employees to conduct individual work in their preferred location, while facilitating in‑person connections and collaborative activities when meaningful and valuable. While the model provides a high level of flexibility and autonomy, occasional circumstances requiring in‑office attendance should be expected. Location & Work Arrangement This is a hybrid work position; the selected candidate should be able to report into one of the following North American office locations: Chicago, IL. Responsibilities Reviews, evaluates, and summarizes risk exposures, controls, loss history, and financial condition to aid underwriting decisions around submission acceptance or declination. Follows instructions from Underwriters in areas of policy rating, subjective pricing, policy construction, coverages & exclusions, mandatory forms, etc. to accurately quote and issue policies. Provides account servicing support in collaboration with Underwriter and Manager, with responsibility for end‑to‑end servicing processes for new business, renewals, and endorsements for basic to moderately complex business and products. Responds to written, verbal telephone inquiries appropriately and on time under close supervision by Underwriter and/or Manager. Working collaboratively with assigned underwriters. Supports Underwriter with broker/agent/distributor/customer interactions by providing basic customer service skills. Basic Qualifications Bachelor’s degree and no prior experience in the Administrative, Customer Service, Financial Services, Risk Management, or Insurance area OR Zurich Certified Insurance Apprentice, including Associate Degree and no prior experience in the Administrative, Customer Service, Financial Services, Risk Management, or Insurance area OR High School Diploma or Equivalent and 2 or more years of experience in the Administrative, Customer Service, Financial Services, Risk Management, or Insurance area AND Knowledge of data collection and analysis Microsoft Office experience Preferred Qualifications Insurance industry knowledge – Large Property experience is a plus Knowledge of processing, rating and policy management systems used in the insurance industry Strong verbal and written communication skills Exceptional quality awareness Superior skills in relationship building, active listening with customers and coworkers Customer service experience, including communicating directly with both internal and external customers via phone and email Attention to detail, advanced desk management and prioritization of timely deliverables Enjoys working with details and providing accurate data in a timely manner Self‑directed to meet deadlines Strong multi‑tasking and time management skills Proficiency in Excel Strong analytical skills Experience with issuing new business and renewal policies, processing endorsements and handling billing and other service‑type issues 5% Travel Compensation & Benefits The hourly rate is $23.80 – $38.94, plus a short‑term incentive bonus of 5%. We offer competitive pay and comprehensive benefits for employees and their families. Your pay at Zurich is based on your role, location, skills, and experience. We follow local laws to ensure fair compensation. If your expectations are above the listed range, we still encourage you to apply—your unique background matters to us. Employment Type & Schedule Full Time Employment. Sponsorship Offered: No. Equal Opportunity Employer Zurich in North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. Equal Opportunity Employer disability/vets. Compliance 18 U.S. Code 1033. #J-18808-Ljbffr Zurich North America