Head of Research & Methodologies

To have a more in-depth discussion of a position, contact the recruiter listed on the job posting. Put our 40+ years of experience to work for you! Title: Head of Research & Methodologies Location: SF or NYC preferred, open to Remote Compensation: Commensurate with experience Contact: Lindsey Bartlett – View email address on click.appcast.io AI-Native Insights Platform | High-Growth Startup Why Join at This Stage This is a rare opportunity to join a fast-scaling, AI-powered insights platform at a true inflection point . The product is already winning with enterprise customers, insights are spreading virally inside organizations, and research is directly influencing real decisions — not just decks. What’s needed now is senior research leadership to define the standard for how insights are delivered, trusted, and scaled in an AI-native world. You won’t be inheriting a mature organization with rigid rules. You’ll be helping to build the playbook — shaping how research drives product direction, executive decision-making, and long-term customer value. This role offers real ownership, close partnership with founders and product leadership, and the chance to build a core function that directly impacts growth. The Role The Head of Research & Methodologies will build and lead the Insights Strategy function, sitting at the intersection of research, product, customer success, and revenue . Insights are not a support function here — they are central to customer retention, expansion, and company momentum. What You’ll Do Build and lead the Insights Strategy function, defining vision, standards, and operating model Establish best practices for onboarding, insight delivery, and executive-level storytelling Serve as the senior research voice partnering with product, AI, and engineering teams Translate customer patterns into product and positioning strategy Act as a trusted, customer-facing research advisor supporting retention, expansion, and escalations Evolve how qualitative and quantitative insights are synthesized, packaged, and communicated Experiment with AI-enabled workflows to deliver insights faster and more effectively Who You Are 10–15+ years across research, insights, strategy, consulting, or analytics-driven roles Proven experience in early-stage or high-growth environments Deep, hands-on knowledge of end-to-end qual and quant research Comfortable advising enterprise clients with a commercial mindset Highly operational, systems-oriented, and quality-driven Thrives in ambiguity and takes full ownership #J-18808-Ljbffr Smith Hanley Associates