Insurance Specialist

The Dealer Floor Plan - Insurance Expert oversees the Floor Plan Insurance program for commercial vehicles. In overseeing the administration and execution of Floor Plan Insurance programs for commercial vehicles, this role partners with 400+ dealerships to tailor insurance solutions that meet their specific needs. In collaboration with the insurance team members, co-broker, and insurance companies; the Dealer Floor Plan Insurance Specialist develops innovative solutions and enhances the company’s service offerings. This role is responsible for ensuring the Insurance policies and practices are accurate, compliant, and aligned with the company’s objectives. What You Drive at DTFS Floor Plan Insurance Management Operate, control and develop the best option for our dealers in collaboration with our partners. Oversee the administration and execution of Floor Plan Insurance programs for commercial vehicles. Ensure policies are accurate, compliant, and aligned with the company’s objectives. Collaborate with dealerships to tailor insurance solutions that meet their specific needs. Client Relationship Management Develop and maintain strong relationships with dealerships and partners to enhance customer satisfaction and loyalty. Serve as the primary point of contact for dealership inquiries and issue resolution. Conduct regular check-ins with dealerships to assess needs and provide support. Operational Oversight Monitor and analyze insurance performance metrics to identify opportunities for improvement. Ensure efficient processing of insurance applications, claims, and renewals. Collaborate with cross-functional teams to streamline operations and enhance service delivery. Regulatory Compliance Stay up-to-date with industry regulations and ensure all insurance practices are compliant with federal and state laws. Implement policies and procedures to minimize risk and exposure for the company. Training and Development Conduct training sessions for team members on insurance products, processes, and best practices. Provide ongoing support and coaching to enhance team capabilities and performance. Reporting and Analysis Prepare regular reports on Floor Plan Insurance performance, sales, and customer feedback for management review. Utilize data analytics to inform strategic decisions and improvements in insurance offerings. Work together with a team of insurance professionals to achieve performance goals for the overall Floor Plan Program. Learn, train and develop solutions to enhance our overall insurance program. Foster an environment of continuous learning and improvement within the team. Knowledge You Should Bring Bachelor's degree in Finance, Business Administration, Insurance, or a related field or 8 years of relevant experience in lieu of degree. 5+ years of experience in the insurance industry, with significant experience in commercial vehicles or floor plan insurance. P&C Insurance license. Excellent communication and interpersonal skills, with a customer-focused mindset. Exceptional Candidates Might Bring Proven leadership skills and experience managing a team. Strong understanding of insurance products, underwriting, and claims processes. Ability to analyze data, identify trends, and make informed decisions. Familiarity with regulatory standards and compliance in the insurance industry. Proficiency in insurance management software and Microsoft Office Suite. #J-18808-Ljbffr Daimler Truck Financial Services USA LLC