Administrative Assistant

Job Description

Job Description

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Free food & snacks
• Health insurance
• Paid time off

Administrative Assistant
Job Title: Administrative Assistant
Department: Corporate Office
Reports To: CFO
Employment Type: Full-Time
FLSA Status: Hourly Non-Exempt

Happy Day Corporation is a Lewiston, ID–based business founded in 1969 to bring the freshest products and most dynamic customer service experiences in the industry to our guests in the Inland Northwest. We operate 14 restaurants and a catering company in the LC Valley and on the Palouse and have won many regional and national awards for our businesses, including induction into the Idaho Hall of Fame in 2016. 
HDR values our employees and offers a variety of opportunities, benefits, and services to help develop leadership qualities in each person. Community is our favorite word, and we give back frequently by supporting many local and regional non-profits and other community-based efforts. 
We constantly strive to raise our standards and go the extra mile. If you want to be a part of this community of excellence, apply today! For more information about Happy Day, please visit happydayrestaurants.com.  

We are seeking a professional and organized Administrative Assistant for our Happy Day Corporate Office to act as the first point of contact for our company. The ideal candidate will be responsible for providing a welcoming environment, managing the front desk, and assisting with a variety of administrative and clerical tasks. This role requires excellent communication, punctuality, a positive attitude, and customer service skills, with the ability to multitask and stay organized.

This is a full-time position.  The scheduled hours are 8 a.m. to  5 p.m., Monday – Friday with a 1 hour lunch.

Key Responsibilities

Administrative & Office Support

• Provide daily administrative support to management and staff.
• Answer incoming phone calls, respond to emails, and direct inquiries appropriately.
• Maintain organized filing systems, both electronic and physical.
• Prepare, edit, and distribute correspondence, reports, spreadsheets, and other documents.
• Schedule appointments, meetings, and coordinate calendars.
• Order and maintain office supplies and equipment.
• Assist with special projects and additional administrative tasks as assigned.

Recordkeeping & Data Entry

• Accurately enter, update, and maintain information in company databases and systems.
• Organize and maintain confidential employee, customer, and business records.
• Assist with preparing reports, tracking information, and maintaining spreadsheets.
• Ensure paperwork and documentation are completed accurately and on time.

Communication & Customer Service

• Serve as a professional and welcoming point of contact for employees, customers, and vendors.
• Respond to inquiries in a timely, courteous, and professional manner.
• Communicate important information between departments and management.
• Assist with resolving routine administrative and customer service concerns.
• Support and assist our Happy Day Local storefront

Management & Team Support

• Assist management with scheduling, planning, and coordinating daily operations.
• Support employee onboarding and administrative paperwork as needed.
• Help maintain company policies, procedures, and organizational standards.
• Identify opportunities to improve office efficiency and administrative processes.

Qualifications

• High school diploma or equivalent required.
• Previous administrative, clerical, or office experience preferred.
• Proficiency in Microsoft Office, including Word, Excel, Access, and Outlook.
• Strong written and verbal communication skills.
• Excellent organizational skills and attention to detail.
• Ability to prioritize tasks and meet deadlines.
• Strong problem-solving skills and ability to work independently.
• Ability to maintain confidentiality and handle sensitive information professionally.
• Dependable, punctual, and committed to providing excellent support.
• Positive attitude and willingness to assist wherever needed.

Skills & Abilities

• Excellent time management and multitasking abilities.
• Professional telephone and email etiquette.
• Strong interpersonal and customer service skills.
• Accuracy in data entry and recordkeeping.
• Ability to adapt to changing priorities.
• Team-oriented mindset with a proactive approach to responsibilities.

Physical Requirements

• Ability to sit or stand for extended periods.
• Ability to operate standard office equipment, including computers, printers, and telephones.
• Ability to occasionally lift office supplies weighing up to 50 pounds, with or without reasonable accommodation.

Additional Duties: This job description is intended to provide an overview of the position and is not an exhaustive list of all responsibilities. Duties may change based on business needs.