Moving and Packing Project Manager

SERVPRO Team Shaw – #69 Fastest Growing Private Restoration/Construction Company in the Country

SERVPRO Team Shaw is one of the largest SERVPROs in the Country and has grown from one location in 2020 to 33 locations today across three major markets. We assisted over 5000+ customers with water and fire emergencies across the Country. We are a full turnkey provider for our customers doing everything from Water and Fire Emergency Services, Moving and Storage of Contents, and Textile Cleaning all the way to Reconstruction. Growth opportunities can arise through any of the above-mentioned divisions, as well as specializations for commercial large loss, fire damage restoration, asbestos & mold removal, and much more.

If you have a sense of urgency and want to grow with a company that has seen 5x growth over the last 2 years, look no further and apply today!

Do you love helping people through difficult situations?

Then, don’t miss your chance to join our Franchise as a new Moving and Packing Project Manager. In this position, you will be making a difference each and every day. We have a sincere drive towards the goal of helping make fire and water damage “Like it never even happened”!

As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate with bonuses and the opportunity to learn and grow.

Key Responsibilities:

As a Project Manager, you’ll lead and motivate a team of technicians on restoration projects, ensuring work is completed safely, efficiently, and to industry standards. This role combines hands-on fieldwork with leadership, customer communication, and job documentation. The ideal candidate is a problem-solver with strong people skills who can balance quality, speed, and customer satisfaction while setting the standard for the crew. You will also:

• Oversee and manage a team and aid in the inventory, packout, cleaning, vaulting, wrapping, staging, and packback of contents as part of the cleaning and restoration process
• Communicate with insureds as needed while on job sites
• Ability to manage a job from start to finish, including communication with the insured and adjuster, leading a team in the field, coordination with subcontractors, assisting with project related staffing decisions
• Ensure all operations procedures and protocols are followed by their team while on active jobs, in the warehouse, or while traveling to or from work or job locations.
• Manipulate contents at the client site to allow for the remediation crew to perform required tasks
• Operate iCat inventory software on a company provided iPhone
• Make job related updates in the Proven Jobs Desktop and Proven Jobs Mobile application
• Take exceptional care to package contents to prevent damage during transport
• Transport contents between the client site and our warehouse facility
• Maintain equipment used in daily tasks
• Drive vehicles, including the company’s 16-foot box truck
• Drive forklift to move contents within our warehouse
• Assist with obtaining online company reviews from customers
• Ensure we have proper supplies in inventory and request inventory orders when needed
• Aid in the training of new employees
• Maintain an organized and clean warehouse
• Bonus and Commission Plan with Competitve Base Salary
• Availability for overtime and on-call hours will be required during peak demand or emergency responses

Qualifications:

Required:

• High school diploma or equivalent
• 2-3 years of experience in moving or a related field
• Valid driver’s license with a clean driving record
• Ability to lift, carry, and move up to 50 lbs. regularly
• Strong communication and leadership skills
• Basic proficiency with smartphones, tablets, and job-tracking software
• Availability for on-call rotation, evenings, weekends, or overtime as needed

Preferred:

• IICRC certification(s) in Water Damage Restoration, Fire/Smoke Restoration, or related areas
• Prior supervisory or lead technician experience
• Experience working with insurance adjusters or property managers
• Familiarity with SERVPRO job documentation systems (WorkCenter, DryBook, etc.)
• Bilingual (English/Spanish) a plus

Benefits:

• Medical, Dental, Vision
• Paid Time Off
• Sick Paid Time Off
• Matching 401K
• Competitive compensation
• Personal Development Opportunities