Senior ServiceNow Developer

Senior ServiceNow Developer

Capgemini Government Solutions (CGS) LLC is seeking a Senior ServiceNow Developer to join our team supporting a government client. You will have the chance to apply your extensive platform knowledge and development skills while working with a highly productive team delivering innovative technical solutions to address mission requirements and operational challenges for our clients. The successful applicant should be able to apply and share their knowledge with motivated and entrepreneurial teammates, while engaging a variety of stakeholders to develop solutions and deliver results to our clients.

Job Responsibilities:

• Design and implement solutions for new application improvements.
• Coordinate integration of ServiceNow modules, APIs, and user interfaces.
• Provide ongoing support and peer reviews throughout sprints.
• Lead investigations into production issues and complete technical tickets.
• Remediate O&M defects and develop solutions for new requirements.
• Ensure successful implementation and maintenance of ServiceNow applications.

Required Qualifications:

• U.S. Citizenship is required.
• Ability to obtain and maintain a Government Security Clearance.
• Associate degree or Equivalent experience.
• 5+ years of experience with the ServiceNow platform.
• Proficiency in JavaScript, Glide scripting, React, HTML, CSS, and AJAX.
• Experience leveraging ITSM and NowCreate toolsets to develop custom-scoped applications.
• Experience working in Agile development environments, and strong knowledge of Agile methodology and concepts.
• Understanding of database concepts, including SQL.
• Active ServiceNow Certified System Administrator (CSA) credential.

Desired Qualifications:

• Candidates with current or prior Public Trust Suitability Determination at a federal agency preferred.
• Strong communication and leadership skills.
• Knowledge and prior experience using UI Path automation tools.
• Active ServiceNow Certified Application Developer (CAD) credential.
• Active or prior ServiceNow Certified Implementation Specialist (CIS) credential.
• Ability to work collaboratively with cross-functional teams and client stakeholders.
• High level of attention to detail and excellent problem-solving skills.
• Demonstrated experience managing customer relationships, with emphasis on adaptability and integration of dynamic requirements to deliver client success.
• Continuous learning focus; maintaining solid understanding of the current/future ServiceNow platform capabilities and how they may be leveraged to address client challenges.

About Capgemini:

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion.