Residency Coordinator

Residency Coordinator I

Applicants must be authorized to work in the United States. All employees are expected to maintain a permanent residence within the State of Utah as a condition of employment. New employees must provide a valid Utah residential address within 30 days of their start date.

Job Summary

Under minimal supervision, the Residency Coordinator I reviews applications for resident classification, including but not limited to, non-resident tuition waivers, HB 102, HB 144 and WUE, nonresident tuition waivers, and Western Undergraduate Exchange (WUE) eligibility to determine student residency status. This position provides guidance and training on Utah residency policies and procedures, responds to residency-related inquiries, maintains residency records and documentation, and coordinates with the Utah System of Higher Education and internal college partners on residency matters. Process residency applications, admit and update Banner residency coding. Coordinate with other departments and campus partners such as Veteran Services, Dream Center, Summer Bridge and Athletics to provide outreach efforts to SLCC students.

Essential Duties & Responsibilities & Knowledge Skills & Abilities

Essential Responsibilities and Duties

• Review and evaluate applications for resident classification, nonresident tuition waivers, and WUE eligibility.
• Apply Utah residency law, Utah System of Higher Education policies, and institutional procedures when making residency determinations.
• Communicate residency decisions and requirements to students, applicants, and stakeholders.
• Maintain accurate residency documentation and student records in compliance with FERPA and GRAMA.
• Process residency updates and maintain residency coding in Banner.
• Provide training and guidance regarding residency policies and procedures.
• Collaborate with various departments in Student Affairs and Business Services on residency related matters.
• Support outreach efforts and provide residency information to prospective and current students.
• Generate and maintain residency-related reports as needed.
• Other duties as Assigned

Knowledge:

• Knowledge of policies and procedures outlined by Utah System of Higher Education R512 policy
• The needs of economically and educationally disadvantaged populations; understanding the process and policies for HB102, HB144/118, DACA, Undocumented students
• Computer database software such as Banner, Etrieve, Salesforce, Enrollment Rx, Microsoft Office Word, PowerPoint, and Teams
• Knowledge of basic office procedures including imaging, record keeping and customer service

Skills and Abilities:

• Data entry;
• Ability to prioritize workload, work under pressure and communicate well with staff and students;
• Maintain compliance with Family Educational Rights and Privacy Act (FERPA) and GRAMA;
• Organize time, activities and projects productively;
• Communicate effectively and timely with students and administrators, and policymakers;
• Work effectively with individuals of broad and differing backgrounds;
• Make sound and timely decisions and defend effectively;
• Articulate laws and policies diplomatically;
• Write concise, timely and understandable instructions and procedures;
• Adapt and implement to new policies and procedures;
• Work effectively under pressure;
• Work effectively within admissions, student records;
• Follow established policies and procedures;
• Work within computerized information systems;
• Understand and work within requirements for Utah residency law and policies;
• Ability to communicate effectively with a broad range of diverse people, ability, culture, ethnic background, to maintain good working relationships across the College.

Minimum Qualifications

To be considered for this position, all candidates must:

• Have an associate degree in education, educational psychology, sociology, communications, ethnic studies, or related field.
• Zero-to-two years of direct professional experience. Experience may be traded for education on a 2:1 ratio (2 additional years of education equals 1 year of relevant experience). Related part-time experience will be pro-rated.

Preferred Qualifications

• A bachelor's degree in a related field.
• Experience working in a higher education environment, particularly two-year schools.
• Bilingual or multilingual ability.
• Experience with Banner or other SIS systems

Salt Lake Community College is Utah's largest open-access college in the state. We proudly educate 45,000+ students pursuing degrees in 100+ programs across 8 areas of study, and Utah's fastest growing industries and four-year baccalaureate programs consistently welcome SLCC graduates. Every SLCC employee has a hand in transforming students' lives to strengthen its surrounding communities. SLCC employees work at 8 locations across the valley and capital city of Salt Lake with easy access to the beautiful Wasatch Mountains, world-class outdoor recreation, sporting events, museums, history, and arts and entertainment. Salt Lake Community College seeks and values contributions from each community member and welcomes new perspectives. A respectful work environment is its top priority; academic excellence and lasting transformation occurs when we can collaborate freely. As an emerging Hispanic Serving Institution, SLCC leads the state with the highest enrollment of students from the Latinx/a/o community. SLCC is committed to serving students and being a model for inclusive and transformative education. Salt Lake Community College (SLCC) is fully committed to policies of equal employment and nondiscrimination. The College does not discriminate on the basis of race, color, national origin, age, sex, sexual orientation, gender identity, genetic information, disability, religion, protected veteran status, expression of political or personal beliefs outside of the workplace, or any other status protected under applicable federal, state, or local law. SLCC is a participating employer with Utah Retirement Systems ("URS"). In addition to URS, SLCC offers several other retirement account options. This position is subject to a successful completion of a criminal background check.

Salt Lake Community College