Transportation Coordinator

ABOUT THE JOB The Transportation Coordinator serves as a central communication point between customers, production facilities, drivers, and internal departments to ensure operational efficiency and an exceptional customer experience ESSENTIAL FUNCTIONS AND MAJOR RESPONSIBILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Receive, review, and process daily customer orders for precast concrete products and environmental equipment. Coordinate daily delivery schedules utilizing company drivers, outside carriers, and LTL transportation providers. Collaborate with production, shipping, and quality control personnel to ensure products are manufactured, loaded, and delivered according to customer requirements. Monitor delivery schedules and adjust routes and priorities as operational needs change. Verify product quantities, delivery locations, shipping documentation, and customer specifications prior to dispatch. Organize customer orders by verifying pricing, promotions, product availability, and transportation compliance. Maintain inventory records, coordinate inventory movements, perform cycle counts as assigned, and assist with inventory forecasting, replenishment, and audit activities. Arrange shipments by confirming product availability and anticipating customer delivery needs. Monitor driver daily logs and electronic logging devices (ELDs) for completeness and compliance. Assist drivers by providing route information, GPS directions, delivery updates, and problem resolution. Communicate proactively with customers regarding delivery status, schedule changes, and order updates. Coordinate Will Call orders and assist customers with product pickups. Work closely with the Accounting Department to reconcile dispatch records, billing documentation, receivers, invoices, and inventory transactions. Maintain accurate dispatch records, shipping documentation, and transportation reports. Protect confidential pricing, customer, purchase order, and credit information. Coordinate incoming material receipts and verify purchase orders and ERP transactions for accuracy. Identify opportunities to improve dispatch efficiency and customer service. Comply with all company policies, safety procedures, DOT regulations, and applicable federal, state, and local laws. Regular, reliable and predictable attendance is necessary in order to perform the essential functions of this position KNOWLEDGE, SKILLS, ABILITIES Knowledge of transportation scheduling and logistics operations. Working knowledge of DOT regulations and driver compliance requirements. Strong customer service skills. Ability to prioritize multiple tasks in a fast-paced environment. Excellent problem-solving and decision-making skills. Strong attention to detail and accuracy. Ability to work independently with minimal supervision. Ability to establish positive working relationships across departments. Professional communication skills when interacting with customers, vendors, and employees. Ability to remain calm under pressure and respond effectively to changing priorities. EDUCATION/EXPERIENCE High School Diploma or GED. Minimum three (3) years of experience in dispatch, logistics, transportation coordination, or a related field. Proficiency with Microsoft Office Suite. Strong computer skills with the ability to quickly learn company software systems. Excellent verbal and written communication skills. Strong organizational and multitasking abilities. Preferred Experience in the construction, manufacturing, concrete, or trucking industry. DOT and transportation compliance experience. Bilingual (English/Spanish). Experience working with transportation management or ERP systems SUPERVISION RECEIVED General Supervision: The incumbent normally receives little instruction on day-to-day work and receives general instructions on new assignments. Physical Requirements The physical demands described here are representative of those that must be meet by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Project timelines and work volume / deadlines may often require working outside of standard office hours, weekend, or evening work. Regular, reliable and predictable attendance is necessary in order to perform the essential functions of this position. Physical Activity Over 2/3 of the time: Walking: Moving about to accomplish tasks, particularly for long distances or moving from one work site to another. Standing/Sit: Remain upright in a stationary position, particularly for sustained periods. Fingering: Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling to use hand tools. Grasping” Applying pressure to an object with the fingers and palm to use hand tools Up to 2/3 of the time: Talking: Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly. Communicating: Expressing or exchanging ideas and information accurately, in written or diagram form. Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication, and making fine discriminations in sound. Repetitive Motions: Making substantial movements (motions) of the wrists, hands, and/or fingers such as using hand tools. Less than 1/3 of the time: Climbing: Ascending or descending ladders, Stairs, scaffolding, ramps, poles, and the like, using feet and legs and/or hands and arms. Body agility is emphasized. ( This factor is important if the amount and kind of climbing required exceeds that required for ordinary locomotion.) Stooping: Positions self to 90 degrees (This factor is important if it occurs to a considerable degree and requires the full use of the lower extremities and back muscles.) Kneeling/Crouching: Position self to work on the floor Crawling: Moving about to general maintenance tasks, few feet Reaching: Grabbing things from a distance above or from the side Pushing: Using upper extremities to press against something with steady force in order to thrust forward downward of outward. Pulling: Using upper extremities to exert force in order to draw, drag, haul or tug objects in a sustained motion. Feeling: Perceiving attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips. Physical Requirements Medium work: Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Vision Requirements: The worker is required to have visual acuity to perform an activity such as: operating machines such as lathes, drill presses, power saws and mills where the seeing job is at or within arm’s reach; performing mechanical or skilled trades tasks of a non-repetitive nature such as ones by carpenters, technicians, service people, plumbers, painters, mechanics, etc. Up to 2/3 of time The worker is required to have close vision (clear vision at 20 inches or less) The worker is required to have distance vision (clear vision at 20 feet or more) The worker is required to have peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point) The worker is required to have depth perception (three-dimensional vision, ability to judge distances and spatial relationships) The worker is required to have the ability to adjust visual focus (ability to adjust the eye to bring an object into sharp focus Weather Condition Over 2/3 of the time: The worker is subject to both environmental condition: activities occur inside and outside Up to 2/3 of time: The worker is subject to outside environmental conditions: No effective protection from weather. The worker is subject to extreme cold: Temperatures typically below 32 degrees for periods of more than one hour. (Consideration should be given to the effect of other environmental conditions such as wind and humidity.) The worker is subject to extreme heat: Temperatures above 100 degrees for periods of more than one hour. (Consideration should be given to the effect of other environmental conditions such as wind and humidity.) The worker is subject to noise: There is sufficient noise to cause the worker to shout in order to be heard above the ambient noise level. The worker is subject to hazards: Includes a variety of physical conditions, such as proximity to moving mechanical parts, moving vehicles, electrical current, working on scaffolding and high places, exposure to high heat or exposure to chemicals Less than 1/3 of the time: The worker is subject to vibration: Exposure to oscillating movements of the extremities of whole body. The worker is subject to atmospheric conditions: One or more of the following conditions that affect the respiratory system of the skin: Fumes, odors, dusts, mists, gases or poor ventilation. The worker is subject to oils: There is air and/or skin exposure to oils and other cutting fluids The worker is required to wear a respirator The worker frequently is in close quarters, crawl spaces, shafts, man, holes, small, enclosed, rooms, small sewage and water line pipes, and other areas which could cause claustrophobia. Noise Levels: Up to 2/3 of the time: Moderate noise (examples: business office with computers and printers, light traffic) Loud noise (Examples: metal can manufacturing department, large earth-moving equipment) Less than 1/3 of the time Moderate noise (examples: business office with computers and printers, light traffic) Very loud noise (examples: jack hammer work, front row at rock concert) #J-18808-Ljbffr